MOHD SHAQUIB عزام

Manage end-to-end logistics, dispatch, inventory, and customer service operations for a rural
distribution branch under the Department of Posts, Government of India.
• Coordinate booking, dispatch, tracking, and delivery of 50+ parcels and mail items daily,
ensuring timely movement of shipments through the logistics and distribution network.
• Maintain inventory records and stock accountability for branch supplies and consumables,
supporting accurate stock control and warehouse-style record keeping.
• Manage daily cash handling and transaction processing, handling 100+ customer
transactions per day while maintaining high accuracy in reconciliation and account
operations.
• Operate DARPAN, CSI, and IPPB systems to process inventory, payment, and tracking
transactions for 100+ customers per week.
• Provide front-line customer service and operational support, resolving inquiries and assisting
30-50 customers daily while maintaining service standards.
• Prepare operational reports, maintain branch records, and support daily administration,
contributing to efficient day-to-day logistics operations.
Technologies / Skills Used: India Post Core System (CSI), Microsoft Excel, Parcel & Shipment Tracking
Systems, Digital Payment Processing Platforms, Data Entry & Record Management, Customer Service
Operations

Supported warehouse, inventory, and production operations as part of an industrial training
assignment at a high-volume automotive manufacturing plant.
• Assisted in warehouse and production operations within a high-volume manufacturing
environment, supporting the movement of 200+ automotive components per shift to ensure
operational efficiency.
• Supported inventory management through stock verification, material movement, and FIFO
(First-In-First-Out) implementation, helping maintain 95%+ inventory accuracy.
• Performed loading, unloading, storage, and handling of 100+ automotive parts daily while
adhering to safety and quality standards.
• Maintained inventory records and material transaction documentation for 500+ stock items,
ensuring accurate warehouse data.
• Conducted quality inspections and safety checks, contributing to 100% workplace safety
compliance.
• Coordinated with warehouse and production teams to support timely material availability,
helping minimize production delays and workflow interruptions.
Technologies / Skills Used: Barcode Loading Goods Quality Warehouse Record Data Microsoft