Jheanelle Josue

• Provide high-level executive support to senior leadership, managing complex calendars,
meetings, travel arrangements, and confidential correspondence.
• Coordinate cross-department communication to ensure timely execution of business
priorities.
• Support sales pipeline eƯiciency through lead tracking, CRM management, and
appointment coordination.
• Streamline scheduling systems to reduce overlaps and improve executive productivity.
• Prepare reports, presentations, and internal documentation for leadership meetings.

• Managed daily booking operations and revenue forecasting for a portfolio of 100+ short
term rental properties.
• Acted as primary liaison between property owners, guests, building management, and
maintenance teams.

• Supervised daily operations across multiple rental units, ensuring service quality and
operational eƯiciency.
• Monitored operational expenses and procurement processes.
• Implemented improved tracking systems that increased reporting accuracy by 25%.
• Assisted in process standardization to improve internal workflow and communication.

• Coordinated events and special functions, ensuring smooth service delivery.
• Handled billing, upselling, and customer service with a focus on guest satisfaction.