Bayt.com

Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
Thank you. Your report has been submitted and will be reviewed shortly.
illustration
illustration
Sandesh Sharma, Customer Support Analyst
Sandesh Sharma, Customer Support Analyst

Sandesh Sharma

Customer Support Analyst·eClerx Pvt Ltd

India

Bachelor's degree, BCA

 

Work experience

Total years of experience: 2 years, 7 months

Customer Support Analyst

January 2025 - Present

eClerx Pvt Ltd

Pune, India •Remote

January 2025 - Present

• Deliver real-time chat support to international customers.
• Resolve billing, account access, and service-related issues.
• Maintain accurate CRM records and customer interactions.
• Collaborate with internal teams to improve customer experience.
Company industry:
Call Centers & Customer Care Outsourcing

Customer Service Executive

January 2024 - January 2025

Teleperformance

Mumbai, India

January 2024 - January 2025

• Handled inbound customer calls and service inquiries.
• Assisted customers with troubleshooting and account-related issues.
• Maintained high-quality communication and customer satisfaction.
Company industry:
Call Centers & Customer Care Outsourcing

Education

Mumbai University

January 2025

January 2025

Bachelor's degree, BCA

India

St. John College of Engineering and Science

January 2022

January 2022

High school or equivalent, HSC

India

Skills

ACCOUNT MANAGEMENT

Intermediate

BUSINESS OPERATIONS

Intermediate

CUSTOMER INQUIRIES

Intermediate

CUSTOMER SERVICE

Intermediate

DATA ANALYSIS

Intermediate

DETAIL ORIENTED

Intermediate

GOOGLE WORKSPACE

Intermediate

MICROSOFT EXCEL

Intermediate

MICROSOFT OFFICE

Intermediate

ONLINE COMMUNICATION

Intermediate