Zahirul Ishrath

Responsible for supporting the company's clients at all levels as part of a helpdesk team. Ensuring that all hardware and software is configured and installed correctly. Extensive technical knowledge & proficiency in system administration, network maintenance, hardware maintenance, operating systems, Windows (All versions) and the willingness to learn and effectively apply new technologies.

Responsibilities
• Travelling to client sites to help with installs, deployment, and troubleshooting.
• Installing and operating Windows desktop and Server Operating Systems (2003/2008R2/2012R2).
• Configuration and testing of any new hardware and software.
• Upgrading and repairing faults on networks & peripheral equipment.
• Manage and support all servers and server administration including AD DS, DNS, DHCP
• Handling problem and issues that happen within the network and all the media troubleshoot errors.
• Configuring & Administrating LAN, WAN, VLAN, WLAN and Voice Networks security equipment.
• TCP/IP networking and hardware maintenance and repair.
• Manage user accounts, permissions, emails, and antivirus and applications access across all systems.
• Testing & Evaluating New Technologies.
• Configuring Printers, Scanners and peripheral devices.

Assistant Network Administrator from April 2012 to March 2015.
IDM Computer Studies (Pvt) Limited.
No.13, Lauries Place, Duplication road, Colombo-04 Sri Lanka.

Responsible for installing, configuring, and maintaining personal computers, file servers, Ethernet networks based on Microsoft Server Technologies use as MS Server 2008, MS Server 2012 R2 server and network cabling.

Responsibilities

•Technical knowledge & proficiency in system administration, network maintenance, hardware maintenance, operating systems, Linux, Windows (All versions) and the willingness to learn and effectively apply new technologies.
•Handling problem and issues that happen within the network and all the media troubleshoot errors. Configuring LAN, WAN, Wireless and edge security equipment.
•Configure and troubleshoot CISCO Routers, Switchers and other CISCO networking Medias.
•Manage and support all servers and server administration including AD DS, DNS, DHCP, Anti-Virus and Patch Management.
•Install and Monitor CCTV Security Cameras.
•Responding to client questions via telephone calls, emails and correspondence.
•Manage user accounts, permissions, emails, and antivirus and applications access across all systems.
•Establish necessary security measures to prevent unauthorized access to the IT systems.
•Responsible for communication protocols, configuration, integration & security
•Upgrading and repairing faults on networks & peripheral equipment.
•Configure and troubleshooting in Wi-Fi technology.
•Managing SQL 2005 and 2008.

Software Development with Web Development from August 2011 to April 2012.
IDM Computer Studies (Pvt) Limited.
No.13, Lauries Place, Duplication road, Colombo-04 Sri Lanka.

Responsible for design, maintain ongoing website of the organization and installing, maintaining troubleshooting hardware and software problems in organization.

Duties
•Ongoing design and maintenance of new and existing websites.
•Designing websites that are easy and effective to use interacting with designers, programmers and clients. Enhancing the look, functionality and appearance of a website.
•Fixing problems encountered in the functioning of the website.
•Handling web server, maintain and fixing problems and troubleshooting.
•Installation and administration of various third party tools and applications.
•Research, design and implement best practice solutions to new problems in IDM Computer Studies (Pvt) Ltd.
Technology used: HTML, HTML5, PHP, CSS, MySQL, Ajax, Flash, Dreamweaver, Photoshop.