Abu Huraira خان

Arabic translation & verification of documents.
Communicating with client employees in Arabic
language, understanding their issuesand resolving
their issues effectively.
Handling allocation and loading client files in internet
system.
Experienced in BSP operations, Hands-on experience
with Amadeus, FAAS ( Internal Self Service portal), and
Altra PRA ( client secure portal).
Checking flight ticket PNR history, verifying fare rules,
allowance and travel details.
Checking penalties, no show charges and No show
details in Amadeus.

Handling internal management.
Real time support & guiding of new joiners.
Managing customers and clients.