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Madonna Nabil

luxury Retail·Ulta Beauty

Kuwait

Bachelor's degree, social work

 

Work experience

Total years of experience: 7 years, 1 months

luxury Retail

September 2025 - January 2026

Ulta Beauty

Al Kuwait, Kuwait

September 2025 - January 2026

Delivered one-to-one consultations to understand client needs.
Recommended suitable solutions based on individual preferences.
Maintained strong client relationships to enhance loyalty and repeat
visits.

Company industry:
Merchandising
Job role:
Sales

Sales Associate

October 2023 - September 2025

Habichi & Chalhoub Group – Laura Mercier

Al Kuwait, Kuwait

October 2023 - September 2025

Delivered personalized consultations to meet client expectations.
Built long-term client relationships to encourage repeat visits.
Utilized upselling techniques to increase transaction value.
Contributed to achieving store KPIs and sales targets.
Maintained high standards of client engagement in a luxury retail
environment.

Company industry:
Merchandising
Job role:
Sales

Sales Associate

January 2022 - October 2023

Biydon Company – Yves Saint Laurent

Al Kuwait, Kuwait

January 2022 - October 2023

Provided luxury client service through consultative selling techniques.
Identified client needs and recommended suitable solutions.
Contributed to achieving monthly sales targets and department KPIs.
Ensured an exceptional client experience aligned with brand image.

Company industry:
Merchandising
Job role:
Sales

Client Advisor

September 2019 - December 2021

Alshaya Group – Dr. Vranjes

Al Kuwait, Kuwait

September 2019 - December 2021

Delivered tailored one-to-one consultations based on client preferences
and lifestyle.
Built strong client relationships to enhance loyalty and repeat business.
Achieved individual sales targets and contributed to store KPIs.
Utilized cross-selling and upselling techniques to maximize store
performance.
Maintained luxury service standards to ensure exceptional in-store
experiences.

Company industry:
Merchandising
Job role:
Sales

Sales Associate

May 2019 - August 2019

Starco Company – Gerry Weber

Al Kuwait, Kuwait

May 2019 - August 2019

Assisted clients with product selection based on individual needs and
preferences.
Developed strong relationships with new and existing customers.
Consistently achieved monthly and annual sales targets.
Maintained visual merchandising standards according to brand
guidelines.

Company industry:
Merchandising
Job role:
Sales

Sales Associate

January 2019 - April 2019

Benetton

Al Kuwait, Kuwait

January 2019 - April 2019

Provided styling support and product recommendations based on
client preferences.
Contributed to achieving store sales targets and KPIs.
Delivered a premium in-store customer experience aligned with brand
standards.
Supported promotional activities to enhance brand awareness.
Contributed to improving overall store performance.

Company industry:
Merchandising
Job role:
Sales

Education

Assiut University

January 2019

January 2019

Bachelor's degree, social work

Egypt

Skills

CONSULTATIVE SELLING

Intermediate

CONVERSION COATING

Intermediate

CROSS SELLING

Intermediate

CUSTOMER ENGAGEMENT

Intermediate

CUSTOMER SERVICE

Intermediate

ENVIRONMENT HEALTH AND SAFETY

Intermediate

FASHION RETAIL

Intermediate

KEY PERFORMANCE INDICATORS KPIS

Intermediate

SALES

Intermediate

UPSELLING

Intermediate

Languages

Arabic

Native Speaker