Vijeesh Nellissery

• Proficient in administering Exchange Server 2013-2019 in a highly available environment, including developing and implementing backup/recovery, security, virus protection, spam protection, and Active Directory.
• Skilled in Azure Technologies such as Virtual Machines, Storage, Cloud Services, Azure Active Directory, Virtual Networks, and Azure DNS.
• Familiar with Cloud Applications like Defender, Exchange Online Protection (EOP), and MS Teams.
• Knowledgeable in Windows Technologies, HA, DFS, GPO, DHCP, DNS, and Fail-over Clustering.
• Experienced in VMware virtualization technologies and Architecture.
• Proficient in Microsoft Endpoint Management (SCCM) and Intune Management.
• Skilled in SCCM Version upgrades, SCCM OS upgrades, and patch management for all clients.
• Experienced in AD Migration and Exchange migration.
• Capable of implementing CIS Compliance Configurations for Domains and Client servers.
• Serve as the point of escalation for the Service Desk and NOC engineers for event handling and incident resolution.
• Create, document, and implement procedures related to solution builds, device configurations, and deployments.
• Adhere to structured and defined service management practices (Incident, Change, Configuration, Release Management, etc).
• Work and be evaluated based on strict Service Level Agreements.
• Experienced in Carbon Black AV & EDR, Symantec Endpoints & EDR, and Bitdefender endpoint configuration and deployments.
• Vendor coordination and client management for different projects
• Greeted customers in a friendly and professional manner

• Responsible for overseeing the installation, maintenance, and upgrades of NCB Datacenter Production and Non-Production AD & Exchange servers, as well as business servers.
• This involves collaborating with users and Computer Services staff to identify and resolve system issues,
• managing OU and Group policy, Windows patching, Exchange

Handheld and Managed Saudi National Guard CCIS Servers and Desktops

• Administration of Windows Server 2012, 2008, 2003 Windows Server exchange 2013 & client
Operating Systems ( XP, VISTA, WINDOWS 7, WINDOWS 8.1)
• Administration of Application software’s Primavera, Auto cad Latest Products,
• Resolve hardware and software problems with laptops and desktops
• Dealing with network shared printers and scanners & plotters & photocopiers
• Taking necessary backups on regular intervals
• Purchase of hardware and software from vendors
• Outlook express configuration
• Terminal Server Printer Installation and configuration
• Up gradation & Migration of existing systems and software.
• Deployment of Service pack/Patches/firmware.
• Maintain proper documentation for all the systems related activities, architecture, structures,
Procedures and changes.
• Assist with projects relating to internal IT infrastructure.
• Support other members of the team as and when required and will support the delivery of high
Quality IT services.
• Coordinating with Service centers OF HP and Toshiba Repair Process of Printers and
Photocopiers
• Finger print Punching Machine configuration & data print out on Monthly basis
• Co ordinate With Purchasing Dept. for Cartridges and all related Hardware spare parts
• Antivirus updating and installation off server based client
• Configuration of Network storage and data back up