ShahabaZ T K

Managed overall showroom sales and service operations to ensure smooth daily business activities.
Supervised and motivated the sales and service team to achieve business objectives.
Delivered exceptional customerservice by handling inquiries, complaints, and after-sales support.
Built and maintained strong customer relationships to improve customersatisfaction and retention.
Coordinated with service, sales, and technical teams forefficient operations.
Planned and supported marketing and promotional activities to increase showroom sales.
Prepared daily, weekly, and monthly sales and service performance reports.
Managed customer records and follow-up activities using CRM practices.
Identified system and operational requirements to improve workflow and service quality.
Coordinated inventory availability between sales and service departments.
Ensured compliance with Honda dealership policies and operational standards.
Trained and guided team members to improve sales performance and customerservice.
Maintained accurate operational documentation and administrative records.

Managed day-to-day accounting operations and financial records.
Led and supervised the accounts team to achieve departmental goals.
Prepared financial reports and monitored daily accounting transactions.
Managed accounts receivable and maintained customeraccount records.
Assisted with financial planning and operational reporting.
Coordinated with management to improve accounting processes and efficiency.
Maintained accounting documentation and ensured data accuracy.

Performed accurate data entry and database management.
Prepared operational reports using Microsoft Excel.
Maintained networking documentation and business records.
Generated reports for management review.
Ensured data accuracy and record maintenance.
Supported office administration and documentation activities.

Maintained daily accounting records and financial documentation.
Processed sales records and customer account information.
Updated customer databases and maintained business records.
Assisted with invoicing and accounting activities.
Supported office administration and customer service functions.