Shabbir Mufaddal

Provided Excel-based solutions for reports and data summaries.
Used AI tools (e.g., ChatGPT, Notion AI) to draft content, respond to
customer queries, and improve productivity.
Helped peers and trained small teams on Excel and cloud usage.
ITtroubleshooting of any kind from Basic to Advanced.

Directed full business operations: sales, sourcing, inventory, purchasing, and
logistics.
Managed product lines including stationery, paper goods, machines, and art
materials.
Led salesstrategyw/ importers, distributors, supermarkets, and department stores.
Oversaw procurement, supplierrelations, and internationalimportcoordination.
Trainedstaffon ERP, accounting and enterprise systems.
Implemented AI tools (ChatGPT, Canva AI) forcontent automation.
Executed socialmediamarketingcampaignsand designed branded content.
Managed warehouse operations and reporting through Inventory software and
cloud-based tools.

Ledsalesoperations across Dubai, Sharjah, Abu Dhabi, and key industrial areas.
Manageddistribution to offices, supermarkets, retail shops, and importers.
Developed B2Bsales pipelineswith distributors and clients across the UAE.
Handled procurement, vendorcoordination, and importorderexecution.
Maintainedinventoryand sales dashboards using accounting software.