Sami Al Shammari

Plans & Procedure development:

• Bestowing strategic leadership and direction to policies and practices to effectively balance the needs of employees with goals. Developing the HR-Admin organizations departments activities and structure by planning HR policies, programs, and procedures.

• Acting as a point of contact between the departments of the company & the suppliers based on business and operational requirements.

• Well versed with employees with organizational policies & procedures and other statutory regulations for implementing the same in day-to-day business transactions.

• Involving in end-to-end management of incentives and allowances for new employees based on organizational policies and procedures.
Purchase Orders

• Accountable for updating purchase orders through Microsoft Dynamics and inform accounting department to issue checks to suppliers.

General Administration

• Supporting the development & implementation of administration initiatives.

• Providing counseling on policies and procedures. Managing day-to-day administrative aspects of the organization aimed at maintaining seamless operations and rendering superior quality service. Providing administrative support for HR executives.

• Organizing, compiling, updating company personnel records and documentation.

Government Services

• Processing all procure of Employees residency like (Renewal - Transfer - Cancel - Issue new visas (commercial and personal visas))

• Provides a weekly report about the status of the company license.

• Coordinates with the team to finish all procedures of renewal of company license and change if required.

• Follow-up with employees (resigned or whose services have been terminated) regarding their residency status.

• Follow up on the financial custody of Admin Department, in order to ensure the progress of work without delay.

• Follow up with the team on the renewal and transfer of company-owned vehicle registrations

• Follow up with the team on the technical inspection of vehicles at the Ministry of Interior

Office Operations & Procedures

• Maintaining office services by organizing office operations & procedures, managing correspondence and designing filing systems; interacting with telecommunications companies, car rental companies, travel companies, fuel companies as well as vendors catering to office supplies and services.

• Entrusting with the overall accountability of following up with drivers to ensure delivery of daily emails and managing kitchen workers to ensure serving of best cuisine to the guests. Managing cleaning contracts and follow-up cleaning work.

Leadership Management:

• Providing leadership and guidance on defined strategies, policies, and programs.

• Coaching and developing leaders, managers, and critical talent to ensure success in their roles.

• Coordinating with marketing department and the finance department to follow up on necessary expenses

• Lead administrative operations for the organization, overseeing office services, vendor contracts, and government
relations processes.
• Designed and implemented an electronic archiving system and an employee-custody tracking system, eliminating
paper-based record risk.
• Manage employee residency processing (issuance, renewal, transfer, cancellation) for commercial and personal visas,
ensuring full compliance with Kuwait Ministry of Interior and PAM (Public Authority of Manpower) requirements.
• Oversee company license renewals, vehicle registration/technical inspection compliance, and weekly status reporting to
management.
• Manage relationships with government bodies, embassies, and the Chamber of Commerce for document attestation,
licensing, and regulatory approvals.
• Supervise office facilities, transportation fleet, and janitorial/catering contracts to ensure smooth daily operations.
• Update purchase orders in Microsoft Dynamics and coordinate with Accounting on supplier payments.
• Coordinate with Marketing and Finance departments on administrative expense tracking and reporting.
• Supervise and mentor administration support staff, distributing workload and monitoring task completion.
• Ensure compliance with Kuwait Labor Law and company policy across all administrative and HR-related transactions.

• Achievements: Accomplished a saving of 6000 KD yearly for all administration expenses; achieved a saving of 8000 KD annually for hiring staff; achieved making system to keeping all custody of employees; achieved for making electronic archive.
• Strategically direct HR policies to balance employee needs with organizational goals.
• Develop HR-Admin department activities and structure by planning HR policies and procedures.
• Act as a liaison between company departments and suppliers.
• Ensure compliance with organizational policies and procedures, and statutory regulations.
• Manage incentives and allowances for new employees.
• Manages day-to-day administrative aspects of the organization.
• Provides administrative support for HR executives.
• Organizes, compiles, and updates company personnel records and documentation.
• Process all employee residency-related procedures.
• Follow up with employees (resigned or terminated) regarding their residency status.
• Maintains office services, organizes office operations, manages correspondence, designs filing
• systems, and interacts with vendors.

Career Graph:
• Executive Secretary (Jan 2015 - Jan 2017)
• Secretary (Oct 2009 - Oct 2011)
• Receptionist (Sep 2008 - Oct 2009)

Highlights:
• Successfully implemented various process improvement initiatives to expedite administrative functions, processing invoices and disbursing payments as well as ensure electronic archival of files.
• Significant contributor in obtaining Quality Management Certificate ISO 9001 V20154 for the organization.

• Developed HR-Admin department policies, programs, and procedures balancing employee needs with business goals.
• Managed end-to-end incentive and allowance processing for new employees per organizational policy.
• Maintained personnel records and served as liaison between departments and external suppliers.
• Supported HR executives with day-to-day administrative operations and policy guidance.

Highlights:
• Significant contributor to setting up and managing progress of the center.

Key Responsibilities:
• Managed shop and workflow control and type letters including scheduling, designing and updating data and print forms.

Highlights:
• Played key role in developing electronic library and foreign sources.

Key Responsibilities:
• Maintained seamless flow of communication from vendors, customers, applicants and other parties by screening calls and forwarding to the appropriate parties.
• Assisted the executive team in developing complex presentations, composing, preparing and distributing letters, memos, e-mail, meeting notices, and other related documents using Power Point and related Microsoft products.
• Collaborated with IT for organizing materials for meetings, presentations and training sessions based on business and operational requirements.
• Managed office correspondence related to incoming / outgoing (international) mails / courier to be dispatched to appropriate divisions. Maintained updated electronic library and foreign sources.
• Rendered support to the executive team by composing, preparing and distributing letters, memos, e-mail, meeting notices, and other related documents using advanced features of Microsoft Office.
• Coordinated accommodations, logistics and banquets for visitors, meetings and dinners aimed at enhancing client satisfaction by rendering superior quality service.
• Consolidated and evaluated employee data reports to be presented to the senior management for realigning policy decisions.
• Drafted and presented annual and quarterly report of the contracted companies with the audit office based on business and operational requirements.

achievement: Built the firms electronic reference library and foreign-source database.
• Hired, supervised, and evaluated administrative staff members.
• Coordinated with IT to organize meetings, presentations, and training sessions.
• Prepared and distributed correspondence, memos, and meeting materials using advanced MS Office features.
• Consolidated employee data reports for senior management decision-making.

Key Responsibilities: As Executive Secretary / Secretary
• Assisted the head of office in implementing administrative and business controls pertaining to day to day operations based on statutory regulations.
• Focused on setting up and managing meetings between the General Manager with the medical companies as well as with supplier of medical drugs.
• Updated invoices received from suppliers in the accounting program and recorded the invoices numbers based on accounting and audit requirements.
• Ensured effective resolution of departments inquiries regarding the work of the Committee and fulfillment of requirements of quality management.
• Received visitors and guests for the General Manager and recorded complaints and requests from the visitors.
• Maintained and organized diaries; planned or scheduled appointments and meetings based on business as well as operational requirements.
• Liaised with facilities management for setting up meeting rooms with requisite infrastructure prior to scheduled meetings
• Updated records, compiled minutes of meetings and followed up with concerned stakeholders on progress of assigned projects.
• Drafted memos, external correspondence and reports based on requirements of the senior management. Generated and presented various status reports for senior management decision making.
• Managed office correspondence based on business as well as operational requirements. Prepared PowerPoint presentations for conferences, sales meeting, training workshops etc.

• Attended meetings and recorded minutes.
• Managed incoming/outgoing correspondence and screened phone communications.

As Receptionist
• Conducted general office duties such as ordering supplies, creating inventory lists, maintaining records, managing telephone records of staff, basic bookkeeping functions.
• Followed up on the committees decisions between the Social Research Office and the Medical Office.
• Coordinated front desk activities related to receiving and routing visitors to concerned departments, managing telephone calls at board numbers.

• Managed front-desk operations, visitor logs, and telephone routing for the organization.
• Handled office supply ordering, inventory, and basic bookkeeping functions.

Key Responsibilities:
• Managed shop and workflow control and type letters including scheduling, designing and updating data and print forms.