صالح الصغير

• Restructured the request/order process, improving request clarity and cutting approval-to-completion time by
50% within a short rollout period.
• Designed and rolled out a proprietary workload-tracking system for the technical/lab team, introducing time
management controls, a priority-setting system, and recurring workshops that lifted team efficiency by 60%.
• Rebuilt reporting structures and client-facing project management sheets, standardizing formats across
departments to cut miscommunication and rework.
• Strengthened governance and compliance tracking company-wide, enabling faster issue identification and
resolution.
• Partnered with department leads to translate ambiguous goals into clear, measurable operational plans.

Part-time venture, run concurrently with full-time role at Trakeeb.
• Built the companys brand identity from concept to launch, coordinating designers, vendors, and creative tools
to deliver a market-ready visual identity.
• Established founding policies and governance frameworks that structured day-to-day operations from
inception.
• Directed sourcing and quality control from raw-material selection through final product standards, ensuring
consistency across every batch.
• Planned and executed month-by-month PR and marketing campaigns to grow brand reach and drive customer
conversion.

Transitioned directly from the General Manager role at El Domingo Café.
• Managed daily operations for a high-volume restaurant, ensuring full compliance with brand standards and
government regulations.
• Implemented quality control checkpoints across service and product delivery that improved consistency and
customer experience.
• Oversaw inventory and cost control, optimizing resource allocation to protect margins.
• Led and scheduled a 32-person team, managing rotations, performance feedback, and day-to-day coaching.
• Prepared daily sales and cash reconciliation reports, maintaining full financial transparency and accountability.

Part-time role held concurrently with full-time position at Cool Inc.
• Generated new business by proactively identifying and engaging prospective customers within an assigned
territory.
• Managed relationships with key government accounts, monitoring consumption trends to shape sales strategy.
• Designed and launched targeted sales campaigns that grew the active customer base while retaining existing
accounts.

• Led the full business feasibility study and strategic plan for a new café, from concept through launch.
• Managed the end-to-end launch project, overseeing interior design, construction, sourcing, and operational
readiness.
• Executed the grand-opening plan, driving strong initial customer engagement.
• Developed and monitored sales and marketing strategies that increased sales and profitability.
• Coached and developed staff, raising team performance and service standards.
• Optimized inventory management and sourcing, securing quality materials while controlling cost.

• Delivered consistent, high-quality customer service that enhanced guest satisfaction.
• Maintained merchandising and stocking standards, ensuring consistent product availability.