Rawand Aljammal

• Manage employee travel arrangements, including flight bookings, hotel reservations, transportation, and visa
processes, ensuring compliance with organizational travel policies and budget constraints.
• Managing the onboarding and offboarding processes, preparing documentation, scheduling orientations, and
coordinating exit interviews
• Act asthe point of contact for HR-related inquiries, providing support and guidance to employees.
• Administering and coordinating the Health Insurance enrollment process, ensuring accurate and timely
registration for all eligible employees, while addressing any related inquiries or issues.
• Assist in employee engagementinitiatives such as wellness activities, team-building events, recognition
programs, and surveys to foster a positive work culture.
• Maintain accurate and up-to-date employee recordsin HR systems and files, ensuring confidentiality and data
integrity.
• Handle general HR administrative tasks, including drafting official letters, managing HR forms, and preparing HR
related reports.

• Collaborated with senior HR leaders to develop and execute strategic HR initiatives aimed at improving
organizational efficiency.
• Assisted in streamlining onboarding processes, guiding new hiresthrough the initial stages and ensuring smooth
integration.
• Managed employee offboarding procedures, ensuring compliance with organizational policies, and handling the
administrative aspects of termination to facilitate seamless transitions.
• Managed end-to-end payroll processing for 300 employees, maintaining 100% compliance with organizational
policies and promptly resolving payroll discrepancies.
• Worked closely withHR leadership to draft and update employee contracts and policies, ensuring compliancewith
local labor laws and enhancing policy clarity and transparency.
• Maintained meticulous employee records, ensuring data integrity and easy retrieval for audits and workforce
planning.
• Administered comprehensive employee benefits programs, guiding staff through options and enrollment to
maximize satisfaction and understanding.
• Actedasthe focal pointforleave management, maintaining up-to-date leave balancesforthe staff.
• Preparedofficial HR letters, such as experience letters, salary transferletters and visa letters.

• Conducted thorough in-person and phone interviews with refugee applicants in Arabic and English, collecting
comprehensive biographical and narrative information to support casework.
• Accurately entered andmanaged client data in the clientservice database, producing well-documented reports in
English to aid legal teams and ensure effective case handling.
• Acted as a primary point of contactfor refugee applicants, delivering clear and empathetic communication while
providing essential information about the application process and available resources.
• Contributed to the continuous improvement of service delivery by actively participating in working groups,
advisory meetings, and organizational committees, leading to more streamlined operations.
• Ensuredmeticulous documentation and adherence to confidentiality protocols, safeguarding clientinformation
and upholding the integrity of the organizations programs.