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July 2011
July 2011
Bachelor's degree, Tourism And Hotel Management
Saudi Arabia
GPA (point): 4.05 out of 5
GPA (point): 4.05 out of 5
Development
Event Management
Management
Training
Tourism
Product Life Cycle Administration, Customer Order Request Processing, Timely Order Completion.
Job Calendar Preparation, Task Prioritization, Resource Allocation, Work Follow-ups, Task Completion
Process Gap Analysis, Process Improvement Initiatives, Productivity Enhancement, Operation Excellenc
Banking Products and Services, Product Knowledge Training, Recruitment, Selection and Induction.
Client Relationship Management, Repeat / Referral Business Development, New Customer Acquisition.
Client Interaction, Query Resolution, Complaint Management, Escalation Management, Customer Service.
Analytical Thinking, Decisive Decision Making, Accurate Documentation, Presentation and Communicatio
KPI Definition, Performance Management, Review Meetings, Employee Appraisals, Feedback Sessions.
Logistics Management, Information Flow Maintenance, Internal Controls, Qualitative Service Delivery.
Stakeholder Management, Management Reporting, Supplier Coordination, Vendor Relations.
Time Management
Microsoft Office
Performance Enhancement
Quality Of Care
Administration
Native Speaker
Expert
Working member
May 2019
Certified Tourist Guide
May 2019 - May 2022
Retail Banking Professional Foundation Exam (RBPFC).
Mar 2015
Security and safety in the tourism sector
Ministry of Tourism
Marketing of tourist destinations
Ministry of Tourism
Tourism media
Ministry of Tourism
Public Relations and Ceremonies (Protocol)
Ministry of Tourism
The concept and importance of quality in tourism services
Ministry of Tourism
Saudi hospitality
Ministry of Tourism
Tourism industry
Ministry of Tourism
The role of the guide and organizer in enriching the tourist experience
Ministry of Tourism
Tour guides qualification course
Ministry of Tourism
the art of dealing with VIPs in international events between behavior and creativity
Ministry of Tourism
Amadeus program
Ministry of Tourism
Innovation in digital transformation
Technical and Vocational Training Corporation.
Crowd management
Technical and Vocational Training Corporation.
Event management
Technical and Vocational Training Corporation.
Tourist guides
Technical and Vocational Training Corporation.
Use of office applications in the work environment
Technical and Vocational Training Corporation.
Indicators of intellectual extremism
Technical and Vocational Training Corporation.
Crisis management to face challenges in educational institutions
Technical and Vocational Training Corporation.
Social Media
Technical and Vocational Training Corporation.
Creativity and talent management skills
Technical and Vocational Training Corporation.
Personal Coaching coaching skills
Technical and Vocational Training Corporation.
Hotel quality standards
Technical and Vocational Training Corporation.
Training of Trainers (TOT)
Technical and Vocational Training Corporation.
Creative skills in raising productive efficiency
Technical and Vocational Training Corporation.
Recent trends in the development of training and methods of measurement and evaluation
Technical and Vocational Training Corporation.
Modern methods of guidance and counseling
Technical and Vocational Training Corporation.
Mind map and its applications in training
Technical and Vocational Training Corporation.
Creativity and institutional innovation
Technical and Vocational Training Corporation.
Anti-Money Laundering
The Institute of Banking - Saudi Arabian Monetary Agency.
Methods of Detecting Forgery in Documents and Signatures
The Institute of Banking - Saudi Arabian Monetary Agency (SAMA).
Legal Aspects of Credit and SAMA Regulations Thereon
The Institute of Banking - Saudi Arabian Monetary Agency (SAMA).
Basics of Banking
The Institute of Banking - Saudi Arabian Monetary Agency (SAMA).
A training course of the art of dealing with VIP in the International Occasions
East Institute
Shariah - Compliant Financing Mods and Banking Service
The Institute of Banking - Saudi Arabian Monetary Agency.
