Nikita Kletsin

Managed the day-to-day operations of multiple residential properties, ensuring smooth tenancy and consistently high standards. Acted as the main point of contact for tenants, addressing needs and concerns with professionalism and discretion while building strong, long-term relationships that supported high retention and satisfaction. Coordinated maintenance, repairs, and property improvements, leveraging construction knowledge to ensure quality, efficiency, and cost-effectiveness. Maintained accurate records, schedules, and communications across properties through organised and reliable systems.

I progressed quickly through roles by consistently showing initiative, reliability, and a strong work
ethic, which led to taking responsibility for leading teams of 5-10 people in fast-paced, time
sensitive environments. I made sure deadlines were met without compromising safety or quality,
while gaining hands-on experience in property development, project coordination, and
understanding how buildings actually come together. This background