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Moses Fredricks Moyo, Data Entry Clerk
Moses Fredricks Moyo, Data Entry Clerk

Moses Fredricks Moyo

Data Entry Clerk·Chililabombwe Municipal Council

Zambia

Diploma, Public Administration

 

Work experience

Total years of experience: 9 years, 4 months

Data Entry Clerk

February 2026 - Present

Chililabombwe Municipal Council

Chililabombwe, Zambia

February 2026 - Present

▸ Enter and maintain accurate records in the councils database system, ensuring data integrity at all
times.
▸ Verify data accuracy, identify discrepancies, and resolve issues promptly to uphold record quality.
▸ Organise and manage physical and digital documentation in line with confidentiality and security
protocols.
▸ Support day-to-day administrative operations across departments as required.
Company industry:
Public Administration

Bulk Teller

July 2023 - June 2026

Access Bank

Lusaka, Zambia

July 2023 - June 2026

▸ Processed high-volume cash transactions daily with 100% accuracy, meeting all end-of-day balancing
requirements.
▸ Delivered professional, welcoming service to customers throughout busy branch hours.
▸ Identified customer needs and directed clients to appropriate banking products and services.
▸ Adhered strictly to all security protocols and internal compliance standards.
▸ Balanced cash drawer at close of business and resolved any discrepancies immediately.
Company industry:
Banking
Job role:
Banking

Loan officer & Call Agent

March 2025 - December 2025

Afri-Mula Solutions

Lusaka, Zambia

March 2025 - December 2025

• Assessed client financial needs and recommended appropriate products, achieving monthly sales targets
• Handled inbound and outbound calls, assisting clients with inquiries and resolving complaints
• Built rapport with customers, ensuring a positive and professional experience
• Maintained accurate records of all client interactions
Company industry:
Call Centers & Customer Care Outsourcing

Loan Officer & Call Centre Agent

January 2025 - December 2025

Afri-Mula Solutions

Lusaka, Zambia

January 2025 - December 2025

▸ Assessed client financial needs and recommended suitable loan products, consistently achieving
monthly sales targets.
▸ Managed high volumes of inbound and outbound calls, resolving client inquiries and complaints with
professionalism.
▸ Built lasting client relationships, ensuring a positive and efficient experience at every interaction.
▸ Maintained comprehensive and accurate records of all client interactions and case outcomes.
Company industry:
Call Centers & Customer Care Outsourcing

Loan Officer & Call Center Agent

March 2025 - November 2025

Afri-Mula Solutions

Lusaka, Zambia

March 2025 - November 2025

Assessed client financial needs and recommended appropriate products, achieving monthly sales targets. Handled inbound and outbound calls, assisting clients with inquiries and resolving complaints. Built rapport with customers, ensuring a positive experience.
Company industry:
Investment, Securities & Funds

Bulk Teller

July 2023 - March 2025

Access bank

Lusaka, Zambia

July 2023 - March 2025

Company industry:
Banking

Bulk Teller

July 2023 - March 2025

Access Bank,

Lusaka, Zambia

July 2023 - March 2025

• Process high-volume cash transactions daily with 100% accuracy
• Greet and assist customers professionally, creating a welcoming environment
• Identify customer needs and direct them to appropriate products and services
• Maintain organized work station and follow all security protocols
• Balance cash drawer daily and resolve discrepancies immediately
Company industry:
Banking
Job role:
Banking

Cashier

September 2021 - July 2023

Armsafety Cash,

Lusaka, Zambia •Hybrid

September 2021 - July 2023

• Managed cash transactions with precision and accountability
• Delivered friendly and efficient service to all customers
• Assisted with inventory management and daily reconciliations
• Maintained clean and organized work environment
Company industry:
Investment, Securities & Funds

Cashier

January 2021 - January 2023

Armsafety Cash

Lusaka, Zambia •Hybrid

January 2021 - January 2023

▸ Managed cash transactions with precision and full accountability in a fast-paced environment.
▸ Delivered consistently friendly and efficient customer service, building repeat client trust.
▸ Supported daily inventory management and end-of-day financial reconciliations.
Company industry:
Financial Services

Voter Education Facilitator

June 2021 - August 2021

Electoral Commission of Zambia

Samfya, Zambia •Remote

June 2021 - August 2021

▸ Educated community members on voter registration and voting procedures through public awareness
sessions.
▸ Communicated complex civic information clearly and accessibly to diverse community groups.
▸ Maintained accurate records of facilitated sessions, attendance, and participant feedback.
Company industry:
Public Administration

Loan Officer

March 2017 - November 2020

Tafika Loans

Lusaka, Zambia •Hybrid

March 2017 - November 2020

▸ Assessed loan applications, verified client documentation, and recommended appropriate products.
▸ Delivered responsive customer service, addressing client inquiries and guiding them through loan
processes.
▸ Maintained accurate client records and loan files while ensuring full compliance with lending policies.
Company industry:
Business Support Services
Job role:
Accounting and Auditing

Education

ICOF University

December 2024

December 2024

Diploma, Public Administration

Zambia

ICOF University

January 2024

January 2024

Higher diploma, Public Administration

Zambia

Samfya Youth Resource Center

June 2021

June 2021

High school or equivalent, ICT And Business Management

Zambia

Samfya Youth Resource Center

June 2021

June 2021

Diploma, ICT and Business Management

Zambia

Nyimba Boarding Secondary

October 2014

October 2014

High school or equivalent, School Certificate

Zambia

Nyimba Boarding Secondary

January 2014

January 2014

High school or equivalent, School Certificate

Zambia

Skills

Microsoft Office

Intermediate

Administration

Intermediate

Cashiering

Expert

Order

Expert

Computer Skills

Intermediate

Sales

Expert

Food Service

Beginner

BANKING

Intermediate

COMPOSURE

Intermediate

DATA ENTRY

Intermediate

Cash handling & Transaction Accuracy

Expert

Customer Service & complaint resolution

Expert

Data Entry & Record keeping

Expert

Attention to Detail

Expert

Working Under Pressure

Expert

ADMINISTRATIVE FUNCTIONS

Intermediate

ADMINISTRATIVE SUPPORT

Intermediate

BUSINESS PERFORMANCE MANAGEMENT

Intermediate

CASH HANDLING

Intermediate

CUSTOMER SERVICE

Intermediate

DATA MANAGEMENT

Intermediate

INFORMATION AND COMMUNICATIONS TECHNOLOGY

Intermediate

K 12 EDUCATION

Intermediate

LOAN PROCESSING

Intermediate

PUBLIC ADMINISTRATION

Intermediate

Languages

English

Expert

Spanish

Beginner

Trainings and Certifications

Certifications

Certificate in ICT & Business Management

Certificate in Fecal Sludge Management

High School Diploma Certificate Cash

ICT and Business Management Certificate

Fecal Sludge Management

Business

Sludge Management

Trades

Jul 2023

Hobbies and interests

Content Creater & Script writing

Makofi Series & Turn of Fortune