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Mahmoud Ramzy Ahmed Mahmoud Abouhamed

E-commerce and customer service supervisor ·Al Saad home

Saudi Arabia

Bachelor's degree, Agricultural Engineering

 

Work experience

Total years of experience: 15 years, 0 months

E-commerce and customer service supervisor

March 2026 - Present

Al Saad home

Riyadh, Saudi Arabia

March 2026 - Present

Company industry:
Home & Office Furniture
Job role:
Administration

key account

June 2025 - March 2026

al-guthmi for fabrics

Riyadh, Saudi Arabia Hybrid

June 2025 - March 2026

Company industry:
Retail & Wholesale
Job role:
Sales

sales supervisor

January 2024 - April 2025

الشركة السعودية للصناعات الخفيفة ( سليك )

Tabouk, Saudi Arabia

January 2024 - April 2025

مشرف مراتب سيستا بالمنطقة الشمالية

Company industry:
Industrial Production
Job role:
Sales

aftersales and Customer Service Manager

April 2023 - December 2024

Saudi foam industry Co

Jeddah, Saudi Arabia

April 2023 - December 2024

Customer service manager, Maintenance services, delivery service

Company industry:
Manufacturing
Job role:
Customer Service and Call Center

Customer service supervisor , Duty manager

August 2014 - March 2023

الشركة السعودية للعدد و الأدوات ( ساكو )

Riyadh, Saudi Arabia

August 2014 - March 2023

شركة كبيرة تعمل في مجال الادوات المنزلية و الكهربائية و العدد و الادوات و مواد البناء و المفروشات الداخلية و الخارجية وكل ما يخص البيت

Company industry:
Retail & Wholesale
Job role:
Customer Service and Call Center

مدير مبيعات

May 2011 - May 2014

المصري للتوريدات الصناعية

Alexandria, Egypt

May 2011 - May 2014

شركة حسين المصري للتوريدات الصناعية بالاسكندرية لبيع و تجارة العدد و الادوات و مواتير المياه و كل ما يخص العامل

Company industry:
Retail & Wholesale
Job role:
Sales

Education

Alexandria University

June 2013

June 2013

Bachelor's degree, Agricultural Engineering

Egypt

GPA (percentage): 64%

GPA (percentage): 64%

Faculty of Agricultural Engineering Shatby - Alexandria University * Specializ

Skills

Microsoft Office

Expert

Wind

Expert

Wind Energy

Expert

Solar

Expert

Typing

Expert

EXCEL

Intermediate

ITS

Beginner

MICROSOFT OFFICE

Expert

MS OFFICE

Expert

WORD

Expert

SATISFACTION

Expert

AMBITIOUS

Expert

TYPING

Expert

Sales

Expert

Administration

Intermediate

Customer Service

Expert

Customer Service Skills

Expert

Wind

Expert

Wind Energy

Expert

Solar

Expert

Languages

Arabic

Native Speaker

English

Intermediate

Trainings and Certifications

Certifications

Helpful 101 Round One Interview Questions

Mar 2017

Answering the Call to be Helpful

Jan 2021

Helpful 101: Amazing Customer Experience

Jan 2016

Helpful 101: Ace S.A.L.E.S. Process

Jan 2016