Mahmoud khoudary

Human Resources and Recruitment:
1- Recruitment:
- Post Job Vacancies via Vanilla.
- Screen resumes for potential candidates.
- Contact potential candidates via email, to allocate a job interview date.
- Follow up with potential non-Academic candidates throughout different level of interviewing process.
- Conduct interviews to determine applicant qualifications for Non-Academic positions.
- Prepare Evaluation form for interviewed candidate.
- Prepare contracts for new joining staff, and renew contracts for current staff.
- Filing interview related documents.
- Prepare a summary of accepted candidates, then send a welcome emails.
- Prepare a summary of rejected candidates, and then send apology emails.
- Prepare Job Description for newly created position.
2- Development:
- Review existing job descriptions and perform necessary amendments
- Introduce new job descriptions by completing job analysis, then apply any other recommended technique
- Study and develop organization charts
3- Training:
- Assist on the assignment related to Training Needs Analysis.
- Host and Pre training preparation.
- Support training department with budgeting, scheduling, and the delivery of trainings.
- Assist with the selection process of training providers.

-Experience of filling both temporary and permanent positions. -Having in depth knowledge of the recruitment industry . -Screening. -Interviewing and interview coordination. -Resource Management and Placing workers. -Up to date on local hiring laws and regulations. -Experienced in daily time planning. -Extensive knowledge of how businesses work -Experience of social media sourcing. -Mega Projects Recruiting. -Offer Management. -Saudization Recruitment. -Developing job descriptions and edits descriptions written by management. -Develops and maintains network of contacts to help identify and source qualified candidates. -Develops and coordinates with HR Coordinator internal job posting program and writes job postings. -Arranging travel and lodging for out-of-town applicants. -Filing and maintaining candidate database for future open positions. -Performing reference and background checks on applicants. - Reviews all applications and interviews applicants to obtain work history, education, training, job skills, and salary requirements, and to provide information about company to the candidates.

Certified international Specialist
•Effectively manage large amounts of incoming calls.
•Generate sales leads.
•Identify and assess customers’ needs to achieve satisfaction.
•Build sustainable relationships of trust through open and interactive communication.
•Provide accurate, valid and complete information by using the right methods/tools.
•Meet personal/team sales targets and call handling quotas.
•Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
•Keep records of customer interactions, process customer accounts and file documents.
•Follow communication procedures, guidelines and policies.
•Take the extra mile to engage customers.

Premier Customer Service Adviser