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Loai Mamdouh Kamel Habib, Digital Marketing & E-commerce Specialist

Loai Mamdouh Kamel Habib

Digital Marketing & E-commerce Specialist·blackhole

Egypt

Bachelor's degree, French department

Work experience

Total years of experience: 24 years, 6 months

Digital Marketing & E-commerce Specialist

October 2023 - Present

blackhole

Cairo, Egypt

October 2023 - Present

Executed digital marketing strategies for platforms like *Blackhole* and *AlfHanna*, utilizing SEO, PPC, and AI tools, boosting online visibility by 30% and conversions by 20%.

Managed e-commerce operations on *Blackhole*, driving a 40% increase in sales through effective product listings, pricing, and promotions.

Developed marketing campaigns for real estate transactions, combining market research with targeted content to enhance lead generation and engagement.
- Produced high-quality content that improved organic traffic by 25% and engaged audiences across diverse sectors, including technology and real estate.
Company industry:
Internet & E-commerce
Job role:
Marketing and PR

Co-founder & Project/Product Lead

October 2023 - Present

Etisalat e&

Cairo, Egypt

October 2023 - Present

• Managed e-shop projects, process enhancements, and stakeholder coordination.
• Delivered digital platform updates on time and within budget.
Company industry:
Telecommunications

E-shop Development Senior Specialist

November 2023 - June 2024

Etisalat Misr

Cairo, Egypt

November 2023 - June 2024

• Direct E-shop division projects from initiation to delivery.
• Collaborating with all departments for alignment and seamless execution.
• Facilitate communication and resolve interdepartmental conflicts.
Company industry:
Telecommunications
Job role:
Management

Sales Retail Training Instructor

May 2023 - November 2023

Etisalat Misr

Cairo, Egypt

May 2023 - November 2023

As a training instructor for new sales hires, I provided comprehensive guidance and support, including:

Deep understanding of sales processes
Extensive product knowledge
Clear communication and feedback
Interactive hands-on training
Ongoing mentorship and support
Utilization of sales metrics for goal-setting and tracking.

Dedicated to empowering new sales hires for success and fostering a culture of growth within the sales team.
Company industry:
Telecommunications
Job role:
Training and Development

Project & Product Manager / Scrum Master

September 2015 - May 2023

Etisalat Egypt

Cairo, Egypt

September 2015 - May 2023

• Led multi-million-dollar projects ($10K-$5M), ensuring delivery on time, within budget, and
high quality.
• Served as Scrum Master and Agile Coach, improving iterative delivery and stakeholder
satisfaction.
• Developed product and operational strategies increasing revenue by 25% and streamlining
processes.
• Reduced project risk by 40%, optimizing product lifecycle efficiency.
Key Projects & Achievements:
• Recovered 8M EGP in telecom demo lines cleanup.
• Reduced costs by $40K through Tele-sales team relocation.
• Managed nationwide digital financial transformation for farmers (250M EGP).
40% increase in e-commerce sales.
• Delivered 1000% growth in online visibility.
• Reduced project risk exposure by 40%.
• Executed million-dollar transformation programs.
Company industry:
Telecommunications

Project management & Planning expert

September 2015 - March 2023

Etisalat Misr

Cairo, Egypt

September 2015 - March 2023

• Developed and implemented project plans and schedules.
• Allocated resources and monitored progress.
• Identified and resolved project issues and risks.
• Ensured project deliverables met quality standards.
• Communicated project updates and status to stakeholders.
• Managed project budget and expenses.
• Led and motivated project team members.
Company industry:
Telecommunications
Job role:
Management

Retail Store Manager & Advisor

September 2009 - September 2015

Etisalat Egypt

Cairo, Egypt

September 2009 - September 2015

Consistently surpassed sales targets through proactive customer engagement and tailored solutions, ensuring exceptional customer satisfaction.
Company industry:
Telecommunications
Job role:
Sales

Sales, Operations & Marketing Roles (Progressive Leadership)

January 2004 - January 2015

Etisalat Egypt

Cairo, Egypt

January 2004 - January 2015

Held progressive roles in sales, operations, and marketing, consistently delivering results in different
industries (Automotive, Retail, Training and Development, Real Estate).
Company industry:
Telecommunications

Partner & Part-time Marketing Specialist

September 2012 - January 2013

Zadzone

Cairo, Egypt

September 2012 - January 2013

• Developed a comprehensive social media strategy tailored to target audience demographics and market trends.
• Effectively managed multiple online accounts to enhance brand visibility and engagement.
Company industry:
Other Business Support Services
Job role:
Management

Assistant Operations Manager

September 2008 - September 2009

Dalydress (Al Shamsi for trade and fashion)

Cairo, Egypt

September 2008 - September 2009

• Oversaw all aspects of business operations, including sales targets, budget management, and alignment with marketing, HR, production, and QA teams to optimize efficiency and quality across all departments.
• Conducted regular visits to retail shops to ensure the smooth flow of merchandise and maintain high standards of customer service.
Company industry:
Fashion & Apparel
Job role:
Management

Sales Manager

August 2006 - December 2006

Khayal Automotive

Cairo, Egypt

August 2006 - December 2006

• Improved sales performance and elevated customer service in the automotive industry by implementing innovative strategies, leveraging market trends, and enhancing the overall customer experience through personalized services and tailored solutions.
Company industry:
Automotive Dealership & Distributor
Job role:
Management

Marketing Executive

April 2004 - April 2006

Sony electronics

Cairo, Egypt

April 2004 - April 2006

• Developed and executed marketing strategies for products such as car speakers and sound systems within Sonys marketing division.
• Conducted nationwide exhibitions and promotional events to showcase and promote our products effectively.
Company industry:
Consumer Electronics
Job role:
Marketing and PR

Owner And CEO

January 2000 - January 2002

Renowned Local Gift Shop

Cairo, Egypt

January 2000 - January 2002

• Oversaw all business operations and managed customer relations to ensure a seamless and satisfying experience for all patrons.
Company industry:
Home Accessories & Decor
Job role:
Sales

Education

6th of October University - Faculty of Linguistics and Translation - French

May 2008

May 2008

Bachelor's degree, French department

Egypt

I am a language translation graduate skilled in French, English, and Arabic, with expertise in linguistic analysis and cultural interpretation. My passion for effective communication drives me to excel in bridging language barriers with accuracy and clarity. I am committed to promoting understanding and fostering connections between diverse communities.

Faculty of Linguistics and Translation

May 2008

May 2008

Bachelor's degree, French Linguistics

Egypt

Skills

Customer Orientation
Expert
Customer Orientation
Expert
People Skills
Expert
People Skills
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Internet Proficiency
Expert
Internet Proficiency
Expert
Acting & modelling
Intermediate
Acting & modelling
Intermediate
Photography
Intermediate
Photography
Intermediate
Reading
Intermediate
Reading
Intermediate
Martial Arts Aikido
Expert
Martial Arts Aikido
Expert
Digital Marketing
Expert
Digital Marketing
Expert
Planning
Expert
Planning
Expert
Project Plans
Expert
Project Plans
Expert
Retail
Expert
Retail
Expert
Marketing
Expert
Marketing
Expert
Human Resources
Expert
Human Resources
Expert
People Skills
Expert
People Skills
Expert
Customer Orientation
Expert
Customer Orientation
Expert
DIGITAL MEDIA
Intermediate
DIGITAL MEDIA
Intermediate
ARTIFICIAL INTELLIGENCE
Intermediate
ARTIFICIAL INTELLIGENCE
Intermediate
E COMMERCE
Intermediate
E COMMERCE
Intermediate
ENTERPRISE RESOURCE PLANNING
Intermediate
ENTERPRISE RESOURCE PLANNING
Intermediate
LIFECYCLE MANAGEMENT
Intermediate
LIFECYCLE MANAGEMENT
Intermediate
PRODUCT DESIGN
Intermediate
PRODUCT DESIGN
Intermediate
PRODUCT MANAGEMENT
Intermediate
PRODUCT MANAGEMENT
Intermediate
PROGRAM MANAGEMENT
Intermediate
PROGRAM MANAGEMENT
Intermediate
PROJECT MANAGEMENT
Intermediate
PROJECT MANAGEMENT
Intermediate
TELECOMMUNICATIONS
Intermediate
TELECOMMUNICATIONS
Intermediate

Languages

Arabic
Native Speaker
English
Expert
French
Intermediate

Memberships

Gezira sporting club

Member

January 1970

Zamalek sporting club

Member

January 1980

Training and Certifications

Certifications
Online courses: Digital Marketing, AI, E-commerce
Revaluing Retail – MIRQAH
Creative Problem Solving
Coaching & Mentoring
Situational Self Leadership
Training
Creative Problem Solving training
Elevate & Basadur
Oct 2013
Communication skills
Etisalat HR
Sep 2011
3 business dimensions
Etisalat HR
Nov 2012
Coaching & Mentoring
American Chamber of Commerce
Jun 2013
Mind mapping & creativity and learning styles
Etisalat HR
Jun 2012
Situational leadership
Ken Blanchard
Jun 2013

Hobbies

  • Working out, reading, swimming, pool, photography
    Achieved the Aikido and Judo black belt. Employee of the month 4 times throughout my career.