lana karam

Meeting clients for a financial study
Prepare a tailor made illustration for each client
Advising clients about their needs and wants
Following up with clients
Recruiting potential sales advisors

 Managing a Healthy Workflow within the Organization (Coordinating throughout the entire Operation being Management Team, Sales Team, Customer Service, After Sales and Maintenance)
 Checking all Daily Sales, Receipts & Purchases.
 Monitoring Daily Reports sent by Head of Departments.
 Closing Daily Cash and checking amounts accuracy.
 Checking & Monitoring Daily Banks Accounts. Supervising Visa Statements& Consumer Loans and making sure commissions are properly calculated.
 Controlling Payments (Setting Dates, Amounts to be spent& Bank Accounts to be used).
 Monthly Banks Reconciliation.
 Meeting with Key Suppliers to close Deals &Contracts, Set Target, End of Year Compensation and Branding Fees.
 Checking “Before Order” issued by the Procurement Department before placing Purchase Orders (making sure Costs are correct and Quantities are reasonable)
 Preparing Quotations for Corporate Clients and Following up for Deal Finalization.
 Initiating Special Campaigns, Fixing Prices & Managing Execution.
 Coordinating & Meeting with Banks Representatives.
 Coordinating with the Company System Provider on behalf of the whole Team, for Corrections, Upgrades &New Versions.
 Coordinating with the Company IT Support for all Technical Problem Solving, Inquiries & requirements.
 Coordinating with the Company Website Developers, for Website Integration and Launching.
 Worked on Company System Migration from “Fox Pro” to “SQL”
 Generate Monthly P&L for Partners.
 Setting Monthly Targets for Salespeople and Preparing Monthly Incentive Pay.

 Transact Company Purchases Invoices.
 Create New Item on Company Operational System (Define Categories & Sub Categories, Full Specs, Cost and Selling Price)
 Follow up with Suppliers for Credit Notes reception & Transact vouchers accordingly.
 Suppliers Statement of Account reconciliation.
 Transact all Bank Vouchers (Visa Vouchers, Caisse, Consumers Loans, Payments…)
 Checking Items Price Lists & inquires compensation when needed.
 Send Sellouts to Suppliers for Consignment Products & Request Invoices.

 Generate Sales Invoices.
 Issue Payment Receipts.
 Prepare Delivery Notes to be sent to the Store Keeper.
 Respond to Clients inquiries.
 Generate & Follow up on Customers debt Report.
 Fill & Submit Consumer Loan Applications

customer care, phone operator

cashier, responsible of the store higene, responsible of ordering missing items from the store, western union transactions

selling magazines for kids on the phone, reviewing customers feedback

seeking customers orders, assuring customers happiness, maintaining food hygiene