Keith Aureliano

• Provided executive and administrative support for marketing projects and daily operations.
• Organized contracts, records, and documentation while maintaining accurate filing systems.
• Prepared presentations, reports, promotional materials, and business documents.
• Coordinated with multiple departments and external stakeholders to ensure smooth project
execution.
• Assisted with press releases, communications, and executive correspondence.
• Managed multiple priorities while maintaining deadlines in a fast-paced environment.
• Supported meetings, events, and operational activities through effective coordination.

• Assisted the Sales and Marketing team in planning and executing promotional campaigns and events to
drive brand awareness and increase hotel bookings.
• Coordinated with internal departments (Reservations, Front Office, F&B) to ensure seamless
implementation of sales strategies and guest experience enhancements.
• Managed the creation and distribution of marketing collateral, including digital newsletters, brochures,
social media posts and promotional materials.
• Maintained and updated the customer relationship management (CRM) database to ensure accurate
tracking of leads, client interactions and conversions.
• Supported the team in organizing site inspections, client visits and familiarization (FAM) trips to
showcase hotel offerings.
• Monitored and reported on campaign performance across multiple channels, offering insights and
recommendations for improvement.
• Prepared sales reports, proposals and presentations for client meetings and internal reviews.
• Liaised with external agencies, partners and vendors for media placements, advertising and event
coordination.
• Ensured brand guidelines and consistency across all marketing communication platforms.
• Provided administrative support to the Director of Sales and Marketing, including scheduling meetings,
handling correspondence and maintaining records.

• Provided administrative support to the Director of Sales & Marketing.
• Coordinated meetings, maintained correspondence, and organized business records.
• Prepared reports, presentations, and proposals.
• Managed CRM records and client documentation.
• Coordinated with internal departments and external partners.
• Assisted in organizing meetings, site visits, and corporate events.

• Cultivate and strengthen relationships with corporate clients, travel agencies and event planners to
drive repeat business and expand the hotels client base.
• Conduct in-depth market research to identify current hospitality trends, competitor strategies and
customer insights, supporting the development of data-driven sales campaigns.
• Develop and implement integrated marketing strategies to boost hotel occupancy, group bookings and
event inquiries.
• Manage the hotels digital presence across all channels, ensuring content on the website, OTAs and
social media platforms remain accurate, appealing and aligned with the brand.
• Design and curate engaging promotional content (copy, graphics and videos) for newsletters, digital
campaigns and social media posts.
• Create compelling seasonal offers, promotions and loyalty incentives to enhance guest engagement and
increase direct bookings.
• Coordinate with internal departments to ensure seamless execution of marketing and sales initiatives.
• Track campaign performance and prepare regular reports to evaluate ROI and inform future strategies.

• Cultivate and strengthen relationships with corporate clients, travel agencies and event planners to
drive repeat business and expand the hotels client base.
• Conduct in-depth market research to identify current hospitality trends, competitor strategies and
customer insights, supporting the development of data-driven sales campaigns.
• Develop and implement integrated marketing strategies to boost hotel occupancy, group bookings and
event inquiries.
• Manage the hotels digital presence across all channels, ensuring content on the website, OTAs and
social media platforms remain accurate, appealing and aligned with the brand.
• Design and curate engaging promotional content (copy, graphics and videos) for newsletters, digital
campaigns and social media posts.
• Create compelling seasonal offers, promotions and loyalty incentives to enhance guest engagement and
increase direct bookings.
• Coordinate with internal departments to ensure seamless execution of marketing and sales initiatives.
• Track campaign performance and prepare regular reports to evaluate ROI and inform future strategies.

• Provided high-level administrative support to senior executives, including calendar management,
meeting coordination and drafting professional communications.
• Composed, edited and managed business correspondence, reports, internal memos and presentation
materials.
• Organized travel itineraries, meeting agendas and confidential files, ensuring smooth daily operations
for leadership.
• Spearheaded the companys online presence as a Social Media Specialist, managing daily postings,
responding to inquiries and fostering brand engagement.
• Created and implemented digital marketing campaigns to increase brand visibility, generate leads and
drive traffic to the company website.
• Analyzed performance metrics and developed reports to improve online content strategy and
advertising ROI.
• Coordinated with creative teams to develop visually appealing content that reflected the brands voice
and messaging.

• Delivered a warm and professional welcome to all guests, ensuring a seamless and positive check
in/check-out experience.
• Handled incoming calls, reservations and guest inquiries, providing timely and helpful responses.
• Assisted with administrative duties such as filing guest records, managing booking logs and maintaining
confidential information securely.
• Supported F&B staff during peak hours by taking guest orders and delivering food and beverages when
necessary.
• Proactively addressed guest needs, requests and concerns to ensure high levels of satisfaction and
repeat business.