كاثلين Agustin

Telephone Operator

• Greeted customers
• Receive the orders on phone for variety of foods and ensure theirs timely delivery
• Answered the phone on behalf of the organization
• Routed calls to appropriate personnel
• Maintained the front desk area in a professional and polite manner
• Handled reservations
• Solved complaints coming from clients
• Took messages and delivered them to the right person