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Jibin Roshan, Banking and finance - customer support
Jibin Roshan, Banking and finance - customer support

Jibin Roshan

Banking and finance - customer support·Alorica

Kuwait

Bachelor's degree, B.com

 

Work experience

Total years of experience: 1 years, 6 months

Banking and finance - customer support

March 2025 - August 2025

Alorica

Bengaluru, India

March 2025 - August 2025

Company industry:
Business Support Services
Job role:
Banking

Customer Support Executive - Banking

March 2025 - August 2025

& Finance (Alorica ind pvt ltd)

Bengaluru, India

March 2025 - August 2025

• Maintained accurate financial and
customer records for audit review.
supported internal process improvements.
• Coordinated with operations and finance
teams to ensure compliance and service
efficiency.
Company industry:
Banking
Job role:
Customer Service and Call Center

Customer Support Executive - Banking

March 2025 - August 2025

(Alorica ind pvt ltd)

Bengaluru, India

March 2025 - August 2025

• Verified financial transactions and
ensured regulatory compliance (KYC &
banking standards).
◦ Maintained accurate financial and
customer records for audit review.
◦ Resolved account discrepancies and
supported internal process improvements.
◦ Coordinated with operations and finance
teams to ensure compliance and service
efficiency.
Company industry:
Banking
Job role:
Customer Service and Call Center

Business Analyst

July 2022 - June 2023

Stakefolio Corporate Solutions)

Kozhikode, India

July 2022 - June 2023

forecasts to support strategic business and
investment decisions.
Company industry:
Financial Auditing
Job role:
Information Technology

Business Analyst

July 2022 - June 2023

Stakefolio Corporate Solutions)

Kozhikode, India

July 2022 - June 2023

• Analyzed global financial markets
(equities, FX, and commodities) to identify
trends and support strategic decisions.
◦ Developed data-driven insights, reports,
and dashboards to improve business
performance and decision-making.
◦ Monitored economic indicators and
financial news to enhance forecasting and
optimize strategies.
◦ Collaborated with senior management to
drive profitability and operational efficiency.
◦ Ensured regulatory compliance, GST
filing, and accurate financial
documentation.
Company industry:
Financial Auditing
Job role:
Information Technology

Education

University Of Madras

June 2021

June 2021

Bachelor's degree, B.com

India

Skills

Auditing

Expert

Stock Trading

Expert

FX Trading

Expert

Banking

Expert

KYC

Expert

ACCOUNTING

Intermediate

ACCOUNTS PAYABLE

Intermediate

ACCOUNTS RECEIVABLE

Intermediate

BANKING SERVICES

Intermediate

BOOKKEEPING

Intermediate

FINANCE

Intermediate

FINANCIAL ACCOUNTING

Intermediate

GENERAL LEDGER

Intermediate

INVOICING

Intermediate

SAP FI CO

Intermediate

AUDITING

Intermediate

AUGMENTED REALITY

Intermediate

FILING

Intermediate

FINANCIAL ANALYSIS

Intermediate

TAX COMPLIANCE

Intermediate

Languages

English

Expert

Hindi

Intermediate

Arabic

Beginner

Malayalam

Native Speaker

Tamil

Expert

Trainings and Certifications

Certifications

Financial Modelling

SAP FICO Certification ACCA (Applied Knowledge

SAP FICO Certification (GL, AP, AR, Asset Accounting)

SAP FICO

beat education

Jun 2024