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Jasmina Katushevska

EXTERNAL BUSINESS CONSULTANT·Independent Advisory

Macedonia

High school or equivalent, Business And Management

 

Work experience

Total years of experience: 12 years, 7 months

EXTERNAL BUSINESS CONSULTANT

January 2025 - Present

Independent Advisory

Skopje, Macedonia

January 2025 - Present

As an **External Business Consultant**, I support companies in improving business performance, optimizing processes, and identifying opportunities for sustainable growth and operational efficiency.

My role focuses on combining usiness strategy, process optimization, digital transformation, and management advisory**, helping organizations translate business needs into practical and measurable improvements.

Key responsibilities include:

* Analyzing existing usiness processes, workflows, and organizational structures**
* Identifying inefficiencies, operational gaps, and opportunities for process improvement
* Advising management on usiness strategy, operational efficiency, and organizational development**
* Designing and optimizing end-to-end business processes across sales, procurement, operations, finance, and customer service
* Supporting **digital transformation and business automation initiatives**
* Translating business requirements into functional requirements for ERP and other business systems
* Supporting the selection and evaluation of **ERP, CRM, and other technology solutions**
* Coordinating between management, business teams, software vendors, and implementation partners
* Developing recommendations for improving **productivity, cost efficiency, profitability, and service quality**
* Supporting companies in defining KPIs and establishing structured performance monitoring
* Identifying new business opportunities, partnerships, and potential revenue streams
* Providing independent management advisory and supporting decision-making on strategic business initiatives

My consulting approach combines **strategic thinking with extensive hands-on experience in business processes, ERP systems, process automation, and business transformation**, with a strong focus on delivering practical solutions that create measurable business value.

Company industry:
Business Consultancy Services

CEO

August 2023 - Present

FKS TREJD DOOEL Skopje

Skopje, Macedonia

August 2023 - Present

As CEO of Concept Store Bagabond, I am responsible for the overall business strategy, growth, and daily management of a premium retail concept specializing in unique fashion accessories, leather bags, wallets, eyewear, and lifestyle products.

My role combines **strategic leadership, business development, brand management, retail operations, and financial planning**. I oversee the complete business cycle—from identifying new brands and suppliers and negotiating commercial terms to defining the product portfolio, pricing strategy, marketing activities, and customer experience.

Key responsibilities include:

* Developing and executing the company’s usiness and growth strategy**
* Managing **retail operations** across multiple store locations
* Identifying, evaluating, and negotiating with nternational brands and suppliers**
* Managing product assortment, purchasing, pricing, margins, and inventory
* Monitoring **sales performance, profitability, costs, and key business KPIs**
* Developing the Bagabond brand positioning and overall **customer experience**
* Leading digital marketing, e-commerce, loyalty, and customer acquisition initiatives
* Managing relationships with shopping malls, landlords, suppliers, agencies, and other business partners
* Leading and coordinating employees and external partners
* Identifying new business opportunities, partnerships, and opportunities for expansion

Through this role, I have gained hands-on entrepreneurial experience in building and developing a retail business while combining **strategic decision-making with strong commercial and operational execution**.

Company industry:
Retail & Wholesale

CEO & FOUNDER

January 2023 - Present

Concept Store

Skopje, Macedonia

January 2023 - Present

As **CEO of Concept Store Bagabond**, I am responsible for the overall business strategy, growth, and daily management of a premium retail concept specializing in unique fashion accessories, leather bags, wallets, eyewear, and lifestyle products.

My role combines **strategic leadership, business development, brand management, retail operations, and financial planning**. I oversee the complete business cycle—from identifying new brands and suppliers and negotiating commercial terms to defining the product portfolio, pricing strategy, marketing activities, and customer experience.

Key responsibilities include:

* Developing and executing the company’s usiness and growth strategy**
* Managing **retail operations** across multiple store locations
* Identifying, evaluating, and negotiating with nternational brands and suppliers**
* Managing product assortment, purchasing, pricing, margins, and inventory
* Monitoring **sales performance, profitability, costs, and key business KPIs**
* Developing the Bagabond brand positioning and overall **customer experience**
* Leading digital marketing, e-commerce, loyalty, and customer acquisition initiatives
* Managing relationships with shopping malls, landlords, suppliers, agencies, and other business partners
* Leading and coordinating employees and external partners
* Identifying new business opportunities, partnerships, and opportunities for expansion

Through this role, I have gained hands-on entrepreneurial experience in building and developing a retail business while combining **strategic decision-making with strong commercial and operational execution**.

Company industry:
Retail & Wholesale

CEO & Founder

January 2023 - Present

Concept Store Bagabond

Skopje, Macedonia

January 2023 - Present

Lead the companys business strategy, commercial direction, retail operations and brand
development across physical stores and e-commerce.
Oversee budgeting, procurement, inventory planning, supplier negotiations, pricing, customer
experience and team performance.
Expanded the business with a second retail location in City Mall Skopje and developed
partnerships with international brands and suppliers.
Drive new growth initiatives, including loyalty, digital sales, private-label concepts and portfolio
expansion.

Company industry:
Retail & Wholesale

Consultant - EBRD Projects

January 2015 - Present

European Bank for Reconstruction and Development projects

Skopje, Macedonia

January 2015 - Present

Contributed to Terms of Reference, implementation planning, project documentation, reporting and user training.
Supported client organizations in structuring transformation initiatives and translating project objectives into executable workstreams.
SELECTED CAREER VALUE

Company industry:
Business Consultancy Services

Project Manager

January 2014 - June 2025

Accent DOOEL

Skopje, Macedonia

January 2014 - June 2025

Led end-to-end ERP projects from discovery and process analysis through configuration, testing, go-live and post-implementation
support.
Coordinated cross-functional teams, customer stakeholders, priorities, timelines and delivery quality.
Managed business process redesign, requirements documentation, QA testing and customer acceptance.
Built long-term client relationships by combining strong business understanding with practical technology solutions.

Company industry:
Business Consultancy Services

Education

Ss. Cyril and Methodius University

January 2006

January 2006

High school or equivalent, Business And Management

Macedonia

Skills

BUSINESS ANALYSIS

Intermediate

BUSINESS STRATEGIES

Intermediate

CHANGE MANAGEMENT

Intermediate

CONSULTING

Intermediate

DIGITAL TRANSFORMATION

Intermediate

FINANCIAL PLANNING

Intermediate

LEADERSHIP

Intermediate

OPERATIONAL EXCELLENCE

Intermediate

PROJECT MANAGEMENT

Intermediate

TEAM LEADERSHIP

Intermediate

Trainings and Certifications

Certifications

Manual & Automation Testing, SQL, Selenium, API Testing, Scrum