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Irfan Ali Siddiqui, Senior System Administrator - Team Lead

Irfan Ali Siddiqui

Senior System Administrator - Team Lead·Department of eGoverment

United Arab Emirates

Master's degree, Telecommunications

Work experience

Total years of experience: 22 years, 8 months

Senior System Administrator - Team Lead

May 2017 - Present

Department of eGoverment

Dubai, United Arab Emirates

May 2017 - Present

I am working in systems department. Responsible for managing Microsoft infrastructure and other security solutions. Looking after Tier-3 level support and operations for the organization.
Major products:
Active Directory
Exchange
Symantec Security Products
Sharepoint
ITSM Solution
Veritas Enterprise Vault (Archive Solution)
Patch Management
Web Servers
Microsoft CA
Company industry:
Public Administration
Job role:
Information Technology

System Administrator

August 2012 - March 2017

Gulfwarehousing Company (Agility Logistics)

Doha, Qatar

August 2012 - March 2017

I am working as Microsoft specialist.
I have deployed complete infrastructure of Exchange 2010 with high availability.
Migration of exchange from 2007 to 2010 with cross forest trust.
Managing the operations of Sharepoint and Lync.
Administration and operations of Active Directory
Symantec Backup Exec deployment and integration with Exchange, SQL
Deployment of Hyper-V host cluster with high availability
Forefront TMG for publishing for services over the internet
Company industry:
Motor Vehicle Passenger Transport
Job role:
Information Technology

Assistant Manager I.T (Enterprise IT Infrastructure Planning)

July 2011 - June 2012

Ufone

Islamabad, Pakistan

July 2011 - June 2012

 Project deployment ownership from start to end from the technical perspectives; coordination with stakeholders for efficient deployment and effective issue resolution
 To ensure the quality of the projects execution with on time & quality delivery and documenting the project activities for operational & future use
 Thorough evaluation of new technologies, organizing the PoCs and in-house deployments for production environment
Company industry:
Telecommunications
Job role:
Information Technology

Team Lead System Operations, Senior Executive IT

August 2008 - May 2011

Etisalat, Pak Telecom Mobile Ltd.

Islamabad, Pakistan

August 2008 - May 2011

Responsible for system operations 24 x 7 to facilitate ends-user requests through IT support for North region (users, groups, mailing list creations, addition, modification) (security groups rights access/revoke) (internet access provisioning)
Active directory administration
DHCP and DNS administration
Exchange administration and backups
RSA Tokens and appliacnes monitoring and administration
Mcafee DLP and AV administration
ADRMS deployment and configuration
SQL Cluster deployment
EMC Source1 administration and maintainance
VMware ESX deployment and maintainance
System Center VMM deployment and administration
System DPM deployment and administration
Company industry:
Telecommunications
Job role:
Information Technology

Team Lead Help Desk Support

May 2006 - July 2008

Pak Telecom Mobile Ltd

Islamabad, Pakistan

May 2006 - July 2008

Managing helpdesk & support issues at Head Office for all internal customers 24 x 7, video & audio conference calls for all regions.
Responsible for all IT infrastructure installed at Head Office for their smooth running (UPS, Network link, Power DBs, Video conference equipment, PCs, Printers), keeping the inventory of all IT equipment installed and using in HO.
Creating and managing rosters for ICTS members and assigning duties to all North ICTS team members.
Making preventive maintenance and data backups of their laptops of senior management (GM, VP & CEO) on quarterly basis, disaster recoveries of lost data.
Managing Antivirus Servers for North region and upgradtion of their patches and updates on regular basis.
Company industry:
Telecommunications
Job role:
Information Technology

Senior System Support Executive

July 2003 - April 2006

International Office Products Pvt. Ltd

Islamabad, Pakistan

July 2003 - April 2006

Responsible for IBM laptop and IBM servers hardware deployment and warranty claims
Company industry:
IT Services
Job role:
Support Services

Education

University of Management and Technology

June 2006

June 2006

Master's degree, Telecommunications

Pakistan

GPA (point): 3.32 out of 4

GPA (point): 3.32 out of 4

MSc Telecommunication 2 years degree GPA: 3.32 / 4

Allama Iqbal Open University (AIOU, Islamabad)

March 2003

March 2003

Bachelor's degree, Computer Science

Pakistan

Computer Sciennces (3 years study) 63 % Marks, Grade = B.

Skills

Microsoft Exchange Server
Expert
Microsoft Exchange Server
Expert
System Center
Expert
System Center
Expert
Microsoft Technologies
Expert
Microsoft Technologies
Expert
Active Directory
Expert
Active Directory
Expert
Windows Server 2008
Expert
Windows Server 2008
Expert
EMC Source1
Intermediate
EMC Source1
Intermediate
HMC 4.0
Beginner
HMC 4.0
Beginner
Hyper-V
Beginner
Hyper-V
Beginner
Microsoft Network Policy Server
Beginner
Microsoft Network Policy Server
Beginner
Windows 2003
Intermediate
Windows 2003
Intermediate
Microsoft Threat Management Gateway
Beginner
Microsoft Threat Management Gateway
Beginner
Windows ADRMS
Expert
Windows ADRMS
Expert
Exchange 2010
Intermediate
Exchange 2010
Intermediate
Microsoft PKI Infrastructure
Beginner
Microsoft PKI Infrastructure
Beginner
SQL Server
Beginner
SQL Server
Beginner
VMware
Intermediate
VMware
Intermediate
RSA Authentication Manager
Beginner
RSA Authentication Manager
Beginner
Microsoft System Center Data Protection Manager 2010
Intermediate
Microsoft System Center Data Protection Manager 2010
Intermediate
Windows Cluster
Expert
Windows Cluster
Expert
System Center Operation Manager 2007
Intermediate
System Center Operation Manager 2007
Intermediate
Active Directory
Intermediate
Active Directory
Intermediate
Windows 2008 R2
Intermediate
Windows 2008 R2
Intermediate
MCTS 70-640
Intermediate
MCTS 70-640
Intermediate
MCTS Exchange 2010
Expert
MCTS Exchange 2010
Expert
Microsoft Exchange Server
Expert
Microsoft Exchange Server
Expert
System Center
Expert
System Center
Expert
Microsoft Technologies
Expert
Microsoft Technologies
Expert
Windows Server 2008
Expert
Windows Server 2008
Expert

Languages

English
Expert
Urdu
Expert

Training and Certifications

Certifications
MCTS Exchange 2010 - 70-662
Microsoft
Oct 2012 - Oct 2012
MCTS Active Directory 2008 - 70-640
Microsoft
May 2011 - May 2011