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Hossam Jomaa, customer services manager

Hossam Jomaa

customer services manager·sumou alaoula real estate

Kuwait

High school or equivalent,

Work experience

Total years of experience: 20 years, 10 months

customer services manager

March 2016 - Present

sumou alaoula real estate

Al Kuwait, Kuwait

March 2016 - Present

taking care of all the administrative work at the company, dealing and coordinating with the exhibitions organizers for the all the set up, supervising the staff and training them, doing the regular routine office work and secretary work.
Company industry:
Real Estate
Job role:
Management

DEPUTY OWNER SERVICES MANAGER

September 2014 - February 2016

BAZ REAL ESTATE CO.

Al Kuwait, Kuwait

September 2014 - February 2016

Supervising the employees to maintain the work being done on the time and the way set for it. training the new staff, participating in decision making with the higher management, assisting in evaluating the employees, reporting
Company industry:
Real Estate
Job role:
Management

Customer Service Officer

May 2008 - August 2014

baz real estate

Al Kuwait, Kuwait

May 2008 - August 2014

Dealing with hotels for reservations and managing the rooms inventory for the owners, dealing with customers on the phone and face to face, giving high and good quality of services they need.
doing secretary job as filing correspondences, and data entry.
Company industry:
Real Estate
Job role:
Administration

Receptionist

January 2004 - September 2006

Courtyard by Marriott

Al Kuwait, Kuwait

January 2004 - September 2006

Mainly deals with guests at the front desk for check in, check out and handling cash process. also handling the front desk challenges and listening to guests needs and demands and trying to reach high level of satisfaction.
maintain the safety and the smooth overall condition of the hotel during night shifts.
Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Education

high school

June 1999

June 1999

High school or equivalent,

Kuwait

High school degree

alshaheen high school

June 1999

June 1999

High school or equivalent, science section

Kuwait

Skills

Microsoft Package
Intermediate
Microsoft Package
Intermediate
File maker software
Intermediate
File maker software
Intermediate

Languages

Arabic
Expert
English
Intermediate