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Ezaz Ikbal

Submission Officer·BLS International Visa Service Co. (Indian Embassy)

Kuwait

High school or equivalent,

 

Work experience

Total years of experience: 3 years, 11 months

Submission Officer

December 2011 - August 2014

BLS International Visa Service Co. (Indian Embassy)

December 2011 - August 2014

1. In Kuwait: Position: Submission Officer
Duration: Dec 2011 to till date.
Company Name: BLS International Visa Service Co. (Indian Embassy)
Place: Kuwait City

Job Description:
• Accepting the applications of passport as well as applications of visa, auditing the services.
• Client coordination.
• Managing Indian Visa Application center.
• Handling the detail entries of the passport and visa reports.
• Handling helpdesk and solving the queries of the applicants on phone.
• Reporting and Data Analysis.
• Coordinating with the Applicants in case of any issues

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Data Entry Specialist

July 2010 - August 2011

V-Tek Inter General Trading and Contracting Co

July 2010 - August 2011

2. In Kuwait: Position: Data Entry Specialist
Duration: July - 2010 - Aug - 2011
Company Name: V-Tek Inter General Trading and Contracting Co.
Place: Al Rai - Kuwait

Job Description:
• Prepares source data for computer entry by compiling and sorting information; establishing entry priorities.
• Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.


• Enters customer and account data by inputting alphabetic and numeric
• information on keyboard or optical scanner according to screen format.
• Maintains data entry requirements by following data program techniques and procedures.
• Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.

Job role:
Customer Service and Call Center

Education

High school or equivalent

S.S.C D.C.A EXTRA QUALIFICATION: ➢ Basic Knowledge on Ms-Office. ➢ Well versed with the use of Internet. ➢ Basic Hardware of Computer ➢ Program Installation (Windows Etc.) ➢ Full Knowledge of Operating System and MS Office

Skills

Administration

Expert

Document Control

Expert

Data Entry

Expert

AND ACCOUNT

Intermediate

AUDITING

Expert

COMPUTER ENTRY

Intermediate

DATA ANALYSIS

Expert

DATA ENTRY

Intermediate

HELPDESK

Expert

OPTICAL

Intermediate

PASSPORT

Expert

SCANNER

Intermediate

SORTING

Intermediate

Administration

Expert

Document Control

Expert

Data Entry

Expert

Languages

Urdu

Beginner

Arabic

Beginner

English

Beginner