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Erin Flores

Content Operations Associate·Careem, DineOut

United Arab Emirates

Bachelor's degree, Marketing

 

Work experience

Total years of experience: 2 years, 11 months

Content Operations Associate

April 2024 - May 2026

Careem, DineOut

Dubai, United Arab Emirates Hybrid

April 2024 - May 2026

Regional Expansion & Launch: Led end-to-end content onboarding for
market launches in Abu Dhabi and Riyadh, personally sourcing and
managing a portfolio of over 2, 000 venues.
Product Revamp & UX: Contributed to the strategic planning and
execution of the DineOut apps new layout. I have helped implement a
new categorisation system that streamlined user discovery and
navigation for diverse venue types.
Operational Excellence: Orchestrated a high-velocity sprint for Dubai
Restaurant Week, onboarding over 130 venues in just 7 days with
100% data accuracy.
Product Launch & Management: Led the operational setup for the
GoOut product launch, coordinating unique components for over 100
events across Kids Activities, Theme Parks, and Spa & Massage.
Process Automation & AI Integration: Standardised regional
workflows by integrating AI productivity tools to optimise day-to-day
tasks, content summarisation, and automated data systems for offers
across multiple cities.
Leadership & Design: as a Subject Matter Expert (SME) to train
cross-city teams on CMS protocols, while utilising Figma to design
high-visibility assets for digital billboards and curated collections.

Company industry:
Marketing

Content Operations Intern

July 2023 - March 2024

DineOut

Dubai, United Arab Emirates Hybrid

July 2023 - March 2024

Mastered Content Management Systems (CMS), focusing on the
accurate entry of venue data, menus, and branding assets.
Supported the initial market entries into Dubai and Amman, assisting
in the foundational research and venue sourcing required for launch.
Developed core design skills in logo and menu editing to maintain
brand consistency across the platform.
Initiated peer-to-peer coaching by assisting in the onboarding and
training of new team members toward the end of the internship.

Company industry:
Catering, Food Service, & Restaurant

Education

Bath Spa University

August 2023

August 2023

Bachelor's degree, Marketing

United Arab Emirates

Skills

ARTIFICIAL INTELLIGENCE

Intermediate

CANVA SOFTWARE

Intermediate

CONTENT MANAGEMENT

Intermediate

FIGMA DESIGN SOFTWARE

Intermediate

GOOGLE WORKSPACE

Intermediate

IMAGE EDITING

Intermediate

LEADERSHIP

Intermediate

OPERATIONS

Intermediate

STRATEGIC PLANNING

Intermediate

TASK MANAGEMENT

Intermediate

Languages

English

Beginner

Tagalog

Beginner

Arabic

Beginner

Trainings and Certifications

Certifications

Digital Marketing Course

Personal Branding (Metaverse Age) Safeguarding Children from Abuse (Course Central)