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Dana AlMuzaen, Administrative Assistant

Dana AlMuzaen

Administrative Assistant· islamic development bank

Saudi Arabia

Bachelor's degree, Bachelor of Health Information Management and Technology

Work experience

Total years of experience: 10 years, 1 months

Administrative Assistant

September 2019 - September 2020

islamic development bank

Jeddah , Saudi Arabia

September 2019 - September 2020

Company industry:
Financial Services
Job role:
Administration

students affairs officer

February 2018 - September 2019

King Abdul Aziz University Hospital - Jeddah

Jeddah , Saudi Arabia

February 2018 - September 2019

Company industry:
Medical Hospital
Job role:
Administration

Data Analysis Specialist

April 2008 - January 2015

KFSHD

Dammam, Saudi Arabia

April 2008 - January 2015

• Developed Data Collection tools & Periodic Performance Reports for the Patients Relations Department
• Maintained & Supervised the Hospital-wide Satisfaction Surveys project
• Developed Medical Imaging Department Performance Measurement program
• Developed research to study the relationship between the ALOS and infection rate
• Engaged in developing and assessing the Business Processes for the hospital
• Selected as a team member to develop hospital wide key performance indicators 2008/2009/2010
• Selected as a mentor to supervise projects of students from different collages in the kingdom
• Regularly engaged on developing different hospital surveys, flowcharts, reviewed different hospital forms and policies
• Regularly provided (FOCUS-PDCA) workshops to hospital staff
• Selected as a facilitator in hospital wide strategic objective workshops
• Selected as a representative in hospital staff training assessment needs committee
• Selected as a QM facilitator in ACC-JCIA team
Company industry:
Other Healthcare Services
Job role:
Quality Control

Health Information Specialist

September 2007 - March 2008

SSH

Khobar, Saudi Arabia

September 2007 - March 2008

monthly reports and performance statistics
Company industry:
Other Healthcare Services
Job role:
Quality Control

Education

UNIVERSITY OF DAMMAM (previously King FISAL University )

August 2007

August 2007

Bachelor's degree, Bachelor of Health Information Management and Technology

Saudi Arabia

GPA (point): 3.7 out of 4

GPA (point): 3.7 out of 4

Skills

Information Management
Expert
Information Management
Expert
Health
Expert
Health
Expert
Health Information Management
Expert
Health Information Management
Expert
Data Collection
Expert
Data Collection
Expert
Data Analysis
Expert
Data Analysis
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Data Analysis
Expert
Data Analysis
Expert
Data Collection
Expert
Data Collection
Expert
Health Information Management
Expert
Health Information Management
Expert
Health
Expert
Health
Expert
Information Management
Expert
Information Management
Expert

Languages

English
Expert

Memberships

Saudi Association for Health Informatics

member

May 2006

Training and Certifications

Certifications
Lean, Define, Measure, & Analyze - Nebraska Medical Centre - Omaha, USA
Nebraska Medical Centre - Omaha, USA
Apr 2010 - Jun 2010