Basant Ahmed

+ Sales Management: Oversee and track sales performance, ensuring targets are met or exceeded.
+ Cilont Communication: Contact potential and existing customers via email, phone, and online platforms to maintain
relationships and drive engagement.
«Lead Generation: Identify new business opportunities and develop strategies to expand customer reach
+ Order Processing: Handle transactions, manage inquires, and ensure timely follow-ups.
+ Customer Support: Address client concems, provide product/service information, and ensure a seamless experience.
+ Cold Calling: Proactively reach out to potential customers, introducing mortgage solutions and generating leads.
+ Email Outreach: Craft and send persuasive sales emails to engage prospects and follow up on inquires.
+ Lead Qualification: Assess customer needs, financial situations, and eligibilty for mortgage products
+ Sales & Conversions: Close deals by effectively communicating mortgage options, benefits, and processes.
+ Bilingual Client Engagement: Conduct sales calls, presentations, and negotiations in both Arabic and English o cater to
diverse clients.
+ Lead Generation & Prospecting: Identify high-potential clients through cold calling, email campaigns, and strategic
networking.
+ Market Expansion: Develop and implement localized sales strategies to align with cultural and economic factors in the
region.
+ Relationship Management: Build and maintain strong relationships with key decision-makers, ensuring long-term
partnerships.

Customer service, Computer literacy, Microsoft excel, Microsoft word, CRM Software