Alaa Ibrahim abdulrahman Abdellah

• Ensure that policies, procedures and practices are followed up by social service staff within the mission, vision and
standard of HMC.
• Ensuring continuous development in providing the highest quality of service through planning, organizing, monitoring,
controlling and evaluating department activities to meet the diverse needs of patients and the community.
• Plan and directs a comprehensive social services program which provides for support services for patients and families.
• Lead and manage the subordinate through supervision.
• Supervises the training and placements for social work student.
• Performs administrative requirements such as completing necessary forms, staff roster arrangements, compliance audits
and reports.
• Active participation in all meetings initiated by the Corporate Social Service and conduct monthly departmental meetings
of all social Workers in the facility.
• Manage Social Service staffing needs in concern to new recruitments.
• Interviewing potential staff, as well as providing trainings to them.
• Ensure ongoing training programs to social workers in order to advance the skills and capabilities of each social worker for
a high quality social service.
• Prepare the yearly departmental plan and target in the beginning of the year.
• Overseeing the functions of the social services department.
• Follow up patient’s complaint and insure providing satisfied solution to them.
• Preparing monthly reports on Social workers activities and achievements, in addition to their observations and
recommendations related to developing the department.
• Performing evaluation and submitting proposals relating to the staff planning, such as bonuses, promotions and
disciplinary actions in accordance with policies and procedures.
• Working as a linkage point between the hospital and all other institutions to insure effective work flow.
• Participating in the partnership agreements meeting between the Corporation and other institutions.
• Develop and output needed budget to run the department.
• Developing the required studies and statistics for addressing particular social phenomena.

• Assess patient needs and provide psychosocial support needed to cope with chronic or acute illnesses.
• Consult and counsel patients and arrange for services that can help them.
• Conduct referral to government/non-government programs and community resources in order to support patient’s needs.
• Work collaboratively with other healthcare professionals to ensure team-oriented approach to case management.
• Perform home visits to assist in the assessment of care needs.
• Provide appropriate professional services in public emergencies/disasters, conflict resolution, crisis intervention etc.…
• Maintain privacy, confidentiality, and demonstrates responsible use of information in professional work.
• Analysis the problems that impede work progress and solve it, in addition to preparing reports & studies in the work field
in order to develop programs and plans to facilitate the workflow.
• Train the new staff, student and volunteer and educate them about all what is new in the profession.
• Participate in the performance Improvement process and conduct outreach, including recreational events and activities.
• Leading ship the team and supervise them.

• Listening to student’s problems and empathizing with them, and helping them solving their problems.
• Establishing trust and a bond with students
• Maintaining students records, absence, education level and personal behavioural & providing verbal & written reports
on their performance
• Carrying out communication with parents and linking them to school
• Supervising the students and ensure their presence in classes
• Making trips, camps and other various competitions for the students
• Organize electoral campaigns of the Students Union Council and internal school committees
• Organising and attending team meetings and work as a secretary for those meetings.
• Carrying out other administrative work which is assigned by school director

• Responsible for assisting the Head in managing the company activities and project as per the business needs, and in line
with company’s strategic objectives.
• Managing and motivating the team to increase sales and ensure efficiency.
• Responsible for maintaining and monitoring workflow system to ensure all requests received are processed within the
Turnaround Time.
• Managing stock levels and making key decisions about stock control.
• Analyzing sales figures, forecasting future sales, and designing the incentive structure for merchandisers.
• Dealing with staffing issues such as interviewing potential staff, as well as providing training.
• Coordinate meetings with other companies to get new business contracts.

• Responsible for planning, developing and buying materials, parts, supplies and equipment needed to the project.
• Communication between the company and factories or other retail shops in the supply of equipment.
• Supervise the worker and manage their performance and discipline.
• Implement work flow activity and follow up on progress with Engineering team

• Listening to student’s problems, and listing those problems in categories, and helping them solving their problems
through our governed resources.
• Maintaining student’s records, absence, education level and personal behavioural.
• Supervising the students and ensure their presence in classes.
• Organize electoral campaigns of the Students Union Council and internal school committees
• Making trips, camps and other various competitions for the students

• Leading the University Rangers Team and teaching them discipline and working as a teamwork.
• Improving their skills in utilizing the minimum available resource in survival.
• Teaching them how to build camps and making a lot of activities.
• Organizing trips and social events to unleash their creative energies in all aspects.