Ahmed Mohamed

• Worked within the banks Risk Sector, supporting Relationship Managers in preparing and organizing credit-related
documentation and client files
• Collected and compiled client data required for credit assessment, risk evaluation, and file completion
• Ensured accuracy, consistency, and proper formatting of credit and risk information before submission
• Coordinated with internal departments to obtain required data and follow up on pending documentation
• Maintained and updated client credit records in internal banking systems
• Ensured compliance with bank policies, credit standards, and documentation requirements, supporting the banks broader
risk and compliance framework
• Utilized Excel and internal tools to track and manage credit and risk information efficiently

• Provided support for a digital payments platform serving customers in the UAE, Saudi Arabia, and Kuwait
• Assisted with payment issues, refunds, and account verification processes
• Handled customer inquiries via chat and email while maintaining high service standards
• Supported basic payment investigations and escalated suspicious or unusual transactions
• Gained exposure to digital payment operations and risk control processes
• Maintained confidentiality when handling sensitive financial information

• Assisted in recording financial transactions
• Organized invoices and financial documents on a monthly basis
• Supported inventory tracking and basic cost monitoring
• Gained exposure to general accounting processes in a corporate environment

• Assisted in preparing and organizing accounting and tax documentation for clients
• Supported the review and classification of financial records under supervision
• Gained exposure to tax procedures, filings, and basic compliance requirements
• Participated in maintaining accurate client financial files and supporting audit-related documentation
• Learned fundamentals of accounting processes in a professional office environment

• Assisted customers with basic banking services, including account opening, deposits, withdrawals, and account updates
• Supported branch operations and daily banking procedures to ensure smooth workflow
• Handled customer inquiries in a professional and service-oriented manner
• Gained exposure to banking products and day-to-day financial transactions within a branch environment

• Operated point-of-sale (POS) systems using Odoo to process customer transactions, returns, and exchanges accurately
• Handled cash, card, and digital payments while maintaining strict accuracy in daily cash reconciliation
• Assisted customers with product inquiries, sizing, and general store navigation
• Maintained store presentation and supported inventory counts using the Odoo system
• Built early foundations in customer service, cash handling, and point-of-sale/ERP systems during a year and a half of
full-time work directly after high school