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ahmed fellah, MAF CARREFOUR HYPERMARKET

ahmed fellah

MAF CARREFOUR HYPERMARKET ·SALES MAN AND CASHIER AND CUSTOMER SERVICE

United Arab Emirates

Diploma, Sales Technician

Work experience

Total years of experience: 14 years, 9 months

MAF CARREFOUR HYPERMARKET

March 2014 - Present

SALES MAN AND CASHIER AND CUSTOMER SERVICE

United Arab Emirates

March 2014 - Present

IN the beginning it was a experience of stocking the items after that starting to ordering and now for main time a customer services and cash counter

Company industry:
Retail & Wholesale
Job role:
Customer Service and Call Center

sales

August 2011 - January 2014

CLIC ET FOURCHETTE

Rabat, Morocco

August 2011 - January 2014

 Develop relationships with current and prospective clients.
 Respond effectively to enquiries, tenders, pricing options and any other information requests from clients.
 Prepare schedules to identify specific targets and to project the number of contacts to be made.
 Develop and maintain sales.
 Resolve queries on invoice and other account related matters and ensure collection of receivables.
 Provide superior with regular sales reports and customer feedback.
 Provide presentation for customer to introduce the product
 Ensure the stock entries
 Coordinating with line manager about daily sales

Company industry:
Sales Outsourcing
Job role:
Sales

guichetier

September 2011 - July 2012

CTM.SA

Rabat, Morocco

September 2011 - July 2012

 Converting potential enquiry’s into customers within a short span of time with regular follow-ups.
 Organize the filing/recording system and ensure that all documentation is up to date.
 Maintaining high spirits and creating healthy work environment, encouraging suggestions and ideas from all levels to gain sales success and achieve organizational goals.
 Work in close co-ordination with staff to ensure transparency and friendly environment.
 Maintaining a record system of all incoming and outgoing correspondences of customers
 Resolve customer complaints

Company industry:
Motor Vehicle Passenger Transport
Job role:
Quality Control

Education

ISTA

July 2011

July 2011

Diploma, Sales Technician

Morocco

GPA (percentage): 75%

GPA (percentage): 75%

Sales Technician

Skills

Sellers Agent
Expert
Sellers Agent
Expert
Vendor
Expert
Vendor
Expert
Commercials
Expert
Commercials
Expert
agent commercial / sales man/ handling agent
Expert
agent commercial / sales man/ handling agent
Expert
languages
Intermediate
languages
Intermediate
communication
Intermediate
communication
Intermediate
Communication
Expert
Communication
Expert
Commercials
Expert
Commercials
Expert
Vendor
Expert
Vendor
Expert
Sellers Agent
Expert
Sellers Agent
Expert

Languages

Arabic
Expert
English
Expert
French
Expert

Training and Certifications

Certifications
Attestation de stage
Barid al Maghrib
May 2012 - Sep 2012

Hobbies

  • Intérêt
    Reading Books Foot-ball