Abdul Mannan

Drafted, reviewed, and negotiated contracts, agreements, and procurement
documents in compliancewith company policies and PPRA rules.
Ensured legal and regulatory compliance of contractual terms to safeguard
organizational interests.
Monitored contract execution, deliverables, and timelines to ensure
compliance bycontractors and vendors.
Coordinated with technical, procurement, and finance departments to align
contractual obligationswith project requirements.
Maintained contract records, amendments, and correspondence for audit and
reporting purposes.
Assisted in dispute resolution, claim management, and interpretation of
contractual clauses.
Prepared periodic reports on contract performance, risks, and compliance
issues forsenior management.
Supported procurement planning by advising on contractual risks,
obligations, and mitigation strategies.
Liaised with legal advisors, consultants, and external stakeholders to finalize
agreements and resolve contract-related issues.
Ensured transparency, accountability, and cost-effectiveness in contract
administration and management processes.

Managed procurement of distribution materials such as transformers, poles,
conductors, and meters.
Prepared and reviewed tender documents, evaluated bids, and finalized
purchase orders under PPRAguidelines.
Coordinated with technical and stores departments to verify specifications,
quality, and stock needs.
Monitored vendor performance, delivery timelines, and resolved supply chain
issues.
Ensured transparency and compliance with MEPCO and regulatory
procurement policies.
Prepared procurement reports, tracked budget utilization, and supported
distribution projectswith timelysupplies.

Processed consumer applications for net metering and ensured compliance
with NEPRAand MEPCO regulations.
Conducted feasibility studies, site inspections, and supervised installation of
bi-directional meters.
Coordinated with engineering teams for system integration and technical
validation.
Monitored import/export data, prepared generation reports, and supported
accurate billing.
Guided consumers on eligibility, technical requirements, and billing
procedures.
Promoted renewable energy adoption by streamlining processes and
improvingcustomerfacilitation.

Monitored real-time power distribution and ensured uninterrupted supply
acrossassignedfeedersandgrids.
Coordinated with grid and field staff for fault detection, isolation, and
restorationofpower.
Implemented load management strategies, including scheduled and
unscheduledloadshedding.
Maintaineddetailedoperationallogs, outagereports, andswitching records
forauditandreporting.
Respondedtoemergenciessuchastripping, transformerfailures, andsystem
breakdowns.
Enforcedsafetyproceduresandtrainedjuniorstaffonoperationalstandards
andcompliance.

Managed registration, tracking, and resolution of consumer complaints
throughhelpline, online, andwalk-inchannels.
Coordinatedwithtechnical, billing, andfieldteamstoresolvesupply, outage,
andmeteringissueswithindefinedtimelines.
Monitored complaint resolution against service-level targets and escalated
criticalcasestoseniormanagement.
Prepared periodic performance reports highlighting complaint trends,
resolutiontimes, andcustomersatisfactionlevels.
Supervised and trained complaint-handling stafftoensurecompliancewith
MEPCOstandardsandcustomerserviceprotocols.
Implemented processimprovementstoreduceresolutiontimeandenhance
consumerexperience.

Supervised feeders, transformers, and distribution lines to ensure safe and
reliablepowersupply.
Directed field staff in maintenance, outage restoration, and new service
connections.
Led anti-theft operations and recovery drives to reduce line losses and
improverevenuecollection.
Addressed consumer complaints related to supply, billing, and voltage,
ensuringtimelyresolution.
Oversaw preventive and corrective maintenance in compliance with safety
SOPs.
Prepared operational reports and coordinated with higher management on
loadmanagementandsystemimprovements.

Managedsalesandtechnicalsupportfordieselgeneratorsetsrangingfrom
smalltohigh-capacityunits.
Conducted site surveys, load assessments, and provided tailored power
solutionsforclientsacrossindustrial, commercial, andresidentialsectors.
Prepared and presented technical and commercial proposals, ensuring
compliancewithclientrequirementsandindustrystandards.
Built and maintained strong relationships with customers, contractors, and
supplierstoachievesalestargets.
Assistedininstallation, commissioning, andafter-salesservicecoordinationto
ensurecustomersatisfaction.
Delivered product demonstrations and technical guidance to clients,
contributingtoincreasedcustomerconfidenceandrepeatbusiness.
Achieved consistent sales growth by identifying new opportunities and
providingeffectivesolutionsforbackuppowerneeds.