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محمد ابراهيم منصور خميس

Retial Data analyst ·Huawei

Egypt

Bachelor's degree, محاسب

 

Work experience

Total years of experience: 16 years, 3 months

Retial Data analyst

February 2023 - Present

Huawei

Cairo, Egypt

February 2023 - Present

Handling Northern Africa Countries Data from Retial prospective

Company industry:
Retail & Wholesale
Job role:
Sales

Data Analyst

May 2020 - Present

EGS

Cairo, Egypt

I found this job using Bayt.com

May 2020 - Present

A data analyst collects and stores data on sales numbers, market research, logistics, linguistics, or other behaviors. They bring technical expertise to ensure the quality and accuracy of that data, then process, design and present it in ways to help people, businesses, and organizations make better decisions.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Reporting Analyst Team Leader

January 2016 - Present

اتصال

Cairo, Egypt

January 2016 - Present

Research and identify clients and coworkers to develop project goals.
Analyze user data needs and determine needs resolved through automated repeatable process.
Review system capabilities, workflow and scheduling limitations to identify if requested programs are possible in current system.
Research, present and resolve issues.
Prepare transparent standard reports and analyze to support business needs.
Handle small projects, present results and meet deadlines by collaborating multiple projects.
Document business requirements to depict user needs with complimentary technical requirements.
Develop and enhance spreadsheets and databases’ functionality like usage of forms, templates and logic functions.
Handle information processed confidentiality and proprietary nature of database.
Ensure high data quality through regular quality checks.
Develop cross group and cross functional reports covering client needs.
Offer compliance, escalations, operational and supplier audits, data analytics and complex activity administration daily.
Decompose high level business needs into functional needs by understanding problem and determining data needs.
Extract, filter and aggregate data through logical queries and basic programming.
Develop and create data layout like tables, charts, graphs, heat maps and process flow diagrams.

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Technical support & reporting and analysis agent

March 2014 - January 2016

Etisal

Cairo, Egypt

March 2014 - January 2016

- Acting as the first point of contact for all IT & technical queries.
- Developing the infrastructure and systems to meet the companies needs
Configuring and managing backup & restore procedures.
- troubleshoot with customer and solve INTERNET, lan line, ip-tv and mobile problems
- troubleshoot with customer network PROBLEMS, windows PROBLEMS, router CONFIGURATIONS, i-phone and blackberry isuues

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Income Auditor

March 2013 - March 2014

Laguna Vista resort

Sharm el Sheikh, Egypt

March 2013 - March 2014

As income auditor i was accountant who documents all revenue that a business receives. I maintains records that are used by other departments to perform required financial procedures, including tax preparation and profit-and-loss analysis. In addition, an auditor safeguards an organization against monetary theft. Income auditors are afforded a high level of responsibility and trust. As a result, employers typically impose strict educational and background requirements on candidates.

Company industry:
Hospitality & Accomodation
Job role:
Accounting and Auditing

محاسب

November 2008 - January 2010

Paris

Egypt

November 2008 - January 2010

تسجيل الفواتير اليومية
مراجعة الحسابات
الجرد الشهرى

Company industry:
Software Development
Job role:
Management

أمين مخازن

April 2007 - October 2008

E-Max computer company

Egypt

April 2007 - October 2008

الاشراف علي العمل وعلي المساعدين
تسجيل الحسابات والفواتير
الجرد اليومي والشهرى علي المخازن
مراجعة الاصناف
بيع وشراء

Company industry:
Software Development
Job role:
Other

Education

جامعة بنها . كلية تجارة

May 2011

May 2011

Bachelor's degree, محاسب

Egypt

جامعة بنها . كلية تجارة

Languages

English

Expert

Memberships

Zette Sport Club

Management team

December 0005

Trainings and Certifications

Certifications

ICDL Certificate

Banha University

Jan 2011 - Jul 2011