deema otoum

• Lead microbiological and chemical testing on biological, food, and water samples in compliance with international
standards
• Drive ISO 17025 quality system implementation across laboratory operations, strengthening QA/QC frameworks
• Oversee analytical validation processes ensuring instrument accuracy, calibration integrity, and result reliability
• Redesign laboratory workflows to improve turnaround time (TAT) and reporting efficiency
• Develop and maintain SOPs, CAPA systems, and gap analysis reports to address quality non-conformities
• Manage reagent consumption tracking, inventory control, and procurement planning
• Build advanced Excel dashboards for operational performance monitoring and data-driven decision-making

• Performed clinical chemistry, hematology, and microbiological diagnostic testing
• Supported development and implementation of internal quality control systems
• Ensured accuracy and reliability of laboratory results through validation and verification procedures
• Maintained biosafety compliance and optimized workflow efficiency across laboratory sections

• Managed daily laboratory operations in a high-volume diagnostic environment over five years
• Conducted biological and chemical sample analysis using standardized laboratory protocols
• Strengthened quality assurance systems and improved reproducibility of test results
• Coordinated workflow distribution and staff task allocation to enhance operational efficiency
• Developed inventory management systems reducing supply shortages and improving continuity of operations

• Delivered community health education programs focusing on preventive care and hygiene awareness
• Supported refugee health outreach initiatives targeting vulnerable populations