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أثير السلمي

موظفة كول سنتر·مجمع د سعيد الطبي

Saudi Arabia

Diploma, ادارة مكتبيه

 

Work experience

Total years of experience: 3 years, 2 months

موظفة كول سنتر

July 2023 - Present

مجمع د سعيد الطبي

Jeddah, Saudi Arabia

July 2023 - Present

Company industry:
Other Healthcare Services
Job role:
Customer Service and Call Center

Call Center Agent

June 2023 - June 2026

Dr. Saeed Complex / Rimin Clinics for Dermatology & Aesthetics

Jeddah, Saudi Arabia

June 2023 - June 2026

& Aesthetic Clinics

• Handling patient inquiries and appointment booking
• Managing and confirming appointments
• Providing professional customer support via phone
• Handling complaints and improving customer experience
• Coordinating with medical and administrative departments

Company industry:
Medical & Healthcare Equipment

Education

الكلية التقنية - المملكة العربية السعودية

January 2023

January 2023

Diploma, ادارة مكتبيه

Saudi Arabia

GPA (point): 3.59 out of 4

GPA (point): 3.59 out of 4

Skills

Library Management

Expert

استخدام الحاسب - و العمل الجماعي

Expert

ADMINISTRATIVE SUPPORT

Intermediate

BOOKING SALES

Intermediate

CONFLICT MANAGEMENT

Intermediate

COORDINATING

Intermediate

CUSTOMER EXPERIENCE STRATEGY CX

Intermediate

CUSTOMER SERVICE

Intermediate

DERMATOLOGY

Intermediate

HOSPITALITY

Intermediate

MANAGEMENT

Intermediate

PROFESSIONALISM

Intermediate

Languages

English

Beginner

Trainings and Certifications

Certifications

Customer Service Course

Trainings

تطوع

مستشفى الملك فهد العام

Hobbies and interests

الأعمال الادارية